Medical Office Assistant/receptionist

3 months ago


Red Deer, Canada Ross Medical Full time

**Job Overview**
**At Ross Medical**:
We are looking for new Members to join our Team. If you are energetic, well-organized person and believe in helping others than we are an organization for you Along with your Resume detailing your work experience, we would invite you to write us a brief letter telling us why you think you will be a great fit for our organization.

**Minimum Requirements**:

- Post secondary education Medical Office Assistant / Unit Clerk is considered an asset.
- Proficiency in Microsoft Office Suite and the ability to learn any new programs specific to the business.
- Previous experience in a medical office setting is preferred.
- Proficiency in electronic medical records systems; experience with Dentrix or Epic is a plus.
- Strong understanding of medical terminology and administrative procedures.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Strong organizational skills with the ability to prioritize tasks efficiently.
- A positive attitude and a commitment to providing outstanding patient service.

**Competencies**:

- Excellent communication both written and verbal, always maintaining a professional manor.
- Organizational, Interpersonal and Time Management skills are what make our Team Members stand apart from the others.
- Ability to work in an environment with multiple and sometimes competing demands while maintaining a strong focus on work tasks.
- Attention to details and accuracy in data entry is very important to keep accurate medical records.
- Will need to work collaboratively with the Ross Medical team and outside partners.

**Duties and Responsibilities: (Brief Summary)**

**Medical Office Assistant**

This position is responsible primarily for the day-to-day administrative management of patients.
- Maintain and set up appointment templates for each Health Care Provider in our EMR
- Schedule appointments within the Health Care Providers availability, and booking template
- Book tests for urgent referrals and patients who may need assistance
- Organize, prepare, and clean exam rooms and ensure each room is appropriately stocked with supplies
- May be asked to investigate and follow up on missing test results as requested by the Health Care Providers
- Greet patients as they arrive and indicate arrival in EMR, confirming / updating patient demographics
- The MOA may need to escort the patient to the exam room; provide instructions to prepare patient for visit (e.g., disrobing)
- If nursing staff was not available you will need to take patient vitals (height, weight, blood pressure) and enter results into the EMR.
- Monitor exam rooms to ensure the Health Care Providers are not waiting on a patient who has arrived at the clinic
- Collect any payments for patients uninsured services not covered by Alberta Health. (e.g., Botox Injections, Aviation Medicals, Forms)
- Check the EMR on an ongoing through out the day for tasks assigned to yourself / group MOA tasks.
- Perform other related duties, as required

Join our team as a Medical Office Assistant where you can make a difference in the lives of patients while developing your career in the healthcare field.

**Job Types**: Part-time, Permanent

Pay: $19.00-$27.00 per hour

**Benefits**:

- Company events
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- No weekends
- Weekends only

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical office: 2 years (preferred)

Work Location: In person

Application deadline: 2024-10-25
Expected start date: 2024-11-01



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