Receptionist

4 months ago


Red Deer, Canada Central Alberta Orthopedics Full time

**Overview**
This role requires a highly professional and personable individual who demonstrates strong critical thinking, clear and concise communication, organizational skills, and who enjoys working in a busy environment with growth opportunities. This individual must respectfully interact with all team members and foster a patient centered approach. The Central Alberta Orthopedics - Receptionist is responsible to Safely execute work which includes; opening and closing of the clinic, greet patients, compile insurance forms, electronic filing of x-rays, Raapid and forms. Process payments for invoices and send out referral received/accepted letters to patients, referring doctor, and ensuring all Receptionist activities are carried out in a safe and responsible manner. Activities are planned, scheduled, and executed effectively and efficiently while complying with all CAO and regulatory, health, safety and environmental codes, practices, policies, and regulations.

**Safety**
- Comply with all safety policies, practices, and procedures.
- Ensure timely reporting and analysis of incidents, near misses, and hazards.

**Performance**

Opening:

- Unlock and open office.
- Compile invoices and deliver to applicable MOA.
- Compile paper faxes from night before and separate into applicable categories.

Daily Routine:

- Greet & Pre-Screen patients.
- Check Patients into Accuro and EXA while validating Demographics.
- Process payments & returns for invoices.
- Compile insurance forms, payment, and file into day for quarantine.
- Electronic filing of x-rays, Raapid and surveys.
- Restock supplies when the orders arrive.
- Fill out consents, WCB info and file.
- Other duties as required.

Closing: Lock up office.

**Training**
- Ensure the required levels of competencies are achieved by completing all required training and maintain records.

**Communication**
- Communicate relevant support, concerns, and information with, patients, teammates, surgeons, and supervisor using the appropriate methods.
- Share lessons learned, best practices and cost saving initiatives to enable continuous improvement.

**Leadership**
- Actively promote and provide safe, quality patient centered care.
- Participate in development, verification and approval of procedures and documents.
- Ensure all procedures and documents are accurate, used and filed as required.
- Provide specific training, support and guidance to staff and students.

**Job Types**: Full-time, Permanent

Pay: $18.67-$24.73 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime

**Experience**:

- Clerical experience: 1 year (required)

Licence/Certification:

- Medical Office Assistant Certificate (preferred)

Work Location: In person

Application deadline: 2024-09-14


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