Engagement Manager, Gtech Professional Services

5 months ago

Toronto, Canada Google Full time

**Minimum qualifications**:

- 6 years of experience in Management Consulting, Sales or Marketing at an agency, on a customer-side Marketing team, or in a Technology or Media Company.
- 6 years of experience working in Digital Advertising.
- Experience proposing technical solutions to customers or stakeholders.

**Preferred qualifications**:

- Knowledge and understanding of the business and technical constraints.
- Ability to navigate ambiguity, solve complex problems and scale effectively across a large organization and highly distributed team.
- Ability to develop internal and external stakeholder networks - navigating Google and client side to build relationships necessary to deliver against strategic plans and projects.
- Excellent communication skills with a proven ability to adapt your message to both technical and business audiences.
- Strong technical project management skills enabling multiple cross-functional teams to deliver against plan.

**About the job**:
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

**Responsibilities**:

- Partner with sales and clients to establish a technical plan to accomplish joint business plans and improve the client's digital maturity.
- Be the default trusted technical advisor of customers and internal stakeholders. Propose technical solutions for their business challenges serving as a technical consultant and leader, seen both internally and externally as a collaborative and inclusive thought partner.
- Oversee complex global, multi-product projects acting as the project manager and overseeing deadlines, risks, communication, removing roadblocks amongst other things.
- Lead through informal authority among gTech teams and cross-functional partners, providing consulting services focused on achieving business goals through the use of technology.
- Understand clients and represent gTech in client conversations. Know the clients problems and proactively suggest solutions and services that gTech can offer.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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