Marketing Account Manager

5 months ago

Windsor, Canada Exponential Solutions Consulting Full time

**Company Description**

Exponential Solutions Consulting specializes in not only changing public perception and raising brand awareness but also organically engaging the public and allowing them to advocate for our clients businesses. Our mission is to make our clients the reference and leading authority in any venture.

Are you a client-facing pro who thrives on managing relationships and ensuring client success? We are seeking skilled Marketing Account Managers to join our team. As an Account Manager, you will be the key point of contact for our clients. We value reliability, self-sufficiency, and organizational skills, as you will be responsible for ensuring that our team follows all company protocols and systems. While you'll handle client tasks, our team of specialists will be there to assist you with any areas you may need support in.

Account managers do not necessarily know how to do everything but can get everything done. If you are an exceptional communicator and thrive in a fast-paced, client-focused environment, we want to hear from you.

**Responsibilities**
- Build and maintain strong relationships with clients - the primary point of contact and liaison between the agency and the client. This involves understanding client budgets, goals, objectives, and requirements, and ensuring that the agency's services align with them.
- Take and deliver meeting notes and ensure alignment among all stakeholders.
- Develop marketing strategies and position the client’s brand by understanding the client's industry, target audience, and competitive landscape. Collaborate with the client and internal teams to create comprehensive marketing plans and campaigns that align with the client's objectives.
- Manage and distribute monthly marketing budgets between the various platforms to maximize ROI.
- Create, deliver, and present analytic reports to the client and team.
- Collaborate with internal team to provide clear briefs, coordinate project timelines, and foster effective teamwork to ensure seamless execution of marketing campaigns.
- Review other team members tasks to catch issues/mistakes and ensure quality and vision is up to ESC standards.
- Attend various events to represent the agency and/or capture content with additional team members or independently. In sporadic situations events may occur after hours or on weekends.
- Ensure all internal documents, communication and assets such as client profile, docs, and files/folders are up to date and follow ESC guidelines.
- Assist and/or lead tasks for field specialists when needed.
- Stay in tune with mentions of the clients brand to ensure they brand is being accurately represented. Formulate and respond to mentions where applicable.
- Ability to use various marketing tools, apps and platforms such as Google & Facebook Ads, Adobe Creative Suite, Google Analytics, WordPress, Shopify etc.
- Stay up-to-date on industry trends, consumer behavior, and competitor activities. Conduct research and analysis to identify new opportunities, provide strategic recommendations, and keep clients informed about relevant market developments.
- Coordinate, source, order, and deliver 3rd party vendors & assets such as print, billboards and radio.
- Strategize and coordinate with local programs, influencers, organizations, events, and non profits in how our client can work with them.
- Solve random yet complex issues related to accounts, web pages, tracking, apps, plugins, etc
- Develop and design technical marketing content, such as product datasheets, white papers, and case studies.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Windsor, ON N9A 4K1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Marketing: 2 years (preferred)
- Management: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: Hybrid remote in Windsor, ON N9A 4K1

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