Account Manager

5 months ago

Windsor, Canada ABC Technologies Full time

**Job Summary**:
An Account Manager in a tooling facility that builds plastic injection molds manages relationships with key clients, which often include automotive manufacturers, suppliers, or distributors. An Account Manager plays a vital role in driving sales growth & profitability, maintaining client satisfaction, and ensuring the company's competitiveness in the market. They combine strong interpersonal skills with strategic thinking and industry knowledge to achieve these objectives.

**Responsibilities**:
Your supervisor may from time to time ask you to perform other related duties not specifically included in this job description. This job's key responsibilities include:

- **Client Relationship Management**:responsible for building and maintaining strong relationships with existing clients. This involves regular communication, understanding client needs, and ensuring client satisfaction with the company's products and services.
- ** Account Management**: oversees all aspects of client accounts, including commercial management, contract negotiation, pricing, and order management. They ensure that contracts are fulfilled according to agreed-upon terms and that any issues or concerns raised by clients are addressed promptly.
- ** Business Development**: identify opportunities for growth within existing client accounts and actively seek out new business opportunities. This may involve researching market trends, identifying potential clients, and developing strategies to expand the company's customer base within the automotive industry.
- ** Market Analysis and Forecasting**:monitor industry trends, competitor activities, and market demand for automotive parts. Based on this analysis, they provide insights and recommendations to senior management regarding sales strategies, product development, and market expansion opportunities.
- ** Sales Reporting and Analysis**: tracks sales performance, prepare sales reports, and analyze data to identify areas for improvement and opportunities for growth. They may also be responsible for forecasting sales projections and setting targets for their accounts.
- ** Collaboration with Internal Teams**: work closely with internal departments such as sales, marketing, engineering, and production to ensure alignment between client needs and company capabilities. This collaboration may involve coordinating product development, addressing quality concerns, or resolving logistics issues.

**Job Qualifications**:

- A bachelor's degree in business administration, marketing, sales, engineering, or a related field would be an asset.
- Specialized Training: Courses or certifications related to sales, account management, negotiation, and automotive technology would be beneficial.
- Sales Experience: Prior experience in sales, particularly in the automotive industry or manufacturing sector, is highly valued. This could include roles such as sales representative, account executive, or business development manager.
- Industry Knowledge: Familiarity with automotive parts manufacturing processes, supply chain dynamics, and market trends is advantageous. Experience working with automotive OEMs (Original Equipment Manufacturers) or Tier 1 suppliers is highly desirable.
- Negotiation Skills: Account Managers must be adept negotiators, capable of securing favorable terms for the company while maintaining positive relationships with clients.
- Analytical Skills: Strong analytical skills are valuable for evaluating market trends, assessing sales performance, and identifying opportunities for growth within client accounts.
- Flexible Schedule: may have a flexible schedule, especially if they need to accommodate different time zones when communicating with global clients. They may need to work outside of regular office hours to accommodate client meetings or deadlines.

**Why ABC?**

In addition to a workplace that emphasizes respect, teamwork and personal and professional growth, ABC Technologies offers a broad range of health, wellness and financial benefits that promote the physical, mental and financial wellbeing of our employees and help them bring their best self to work, including:

- Competitive compensation package
- Competitive PTO Package
- Employee Group Benefits
- Employee and Family Assistance Program (TELUS Health)
- RRSP/DPSP Company Match
- Educational Assistance Program
- Perkopolis Program
- Vehicle Purchase Discounts
- Social events throughout the year
- Internal job opportunities

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