Client Services Representative

4 months ago

Ottawa, Canada Eurofins Canada Environment Testing Full time

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

**In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.**

**Job Description**:
**Primary Purpose**: Under the supervision of the Client Services Team Leader this position is responsible for:

- Answering client’s requests on phone or in person, entering client and sample
- Information into LIMS, preparing supplies and bottles requests for clients, and ensuring that projects are processed quickly and delivered on time to operations.

**Principal Duties & Responsibilities**:

- Receiving samples from clients at the counter directly or by courier delivery
- Sorting the samples and making note of any deficiencies
- Discussing the project with the client to ensure clarity of the requirements, if necessary
- Using the Laboratory Information Management System (LIMS) to log-in the samples and generate labels
- Preparing bottles for client pick-up or shipping

**Note this is a Scientific admin role and no analytical testing is carried out**.

**Qualifications**:

- Good communication skills, work effectively and efficiently
- Knowledge of environmental samples considered an asset
- Self-starter, ambitious and energetic
- Laboratory experience considered an asset
- Strong organizational skills
- Excellent telephone and people skills

Additional Information

Monday to Friday: 40hours per week

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

  • Client Service Representative

    4 weeks ago

    Ottawa, Canada LMG Inc. Full time

    At LMG Inc., we take immense pride in the exceptional quality of service we deliver to our clients. One of the key reasons they chose us is our incredible team – our people truly make a difference! We are currently seeking a talented communicator to join us as a Entry Level Client Service Representative!In this role, you will be at the frontline of our...

  • Client Service Representative

    2 weeks ago

    Ottawa, Canada LMG Inc. Full time

    At LMG Inc., we take immense pride in the exceptional quality of service we deliver to our clients. One of the key reasons they chose us is our incredible team – our people truly make a difference! We are currently seeking a talented communicator to join us as a Entry Level Client Service Representative!In this role, you will be at the frontline of our...

  • Client Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada LMG Inc. Full time

    About LMG Inc.At LMG Inc., we take immense pride in delivering exceptional service quality to our clients. We are seeking a talented communicator to join our team as an Entry Level Client Service Representative.This role is at the forefront of our brand, ensuring that each interaction leaves a lasting positive impression. You will work closely with a team of...

  • Client Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada LMG Inc. Full time

    About LMG Inc.At LMG Inc., we take immense pride in delivering exceptional service quality to our clients. We are seeking a talented communicator to join our team as an Entry Level Client Service Representative.This role is at the forefront of our brand, ensuring that each interaction leaves a lasting positive impression. You will work closely with a team of...

  • Client Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada LMG Inc. Full time

    We are seeking a talented communicator to join our team as a Client Service Representative. This role is at the frontline of our brand, ensuring that each interaction leaves a lasting positive impression. You will work closely with a team of dedicated customer success professionals who share your passion for helping others and exceeding expectations. The...

  • Client Service Representative

    4 months ago

    Ottawa, Canada Summit Marketing Solutions Full time

    At _Summit_, we are firmly committed to delivering exceptional services that go above and beyond! Our dedication to excellence permeates every aspect of our operations, from our meticulous attention to detail to our relentless pursuit of customer satisfaction. We aim to thrive at the forefront of the ever-evolving marketing landscape and continue...

  • Client Service Representative

    4 months ago

    Ottawa, Canada Natural Purity Full time

    **Client Service Representative - Natural Purity** We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we provide our customers a full understanding of our product line. We also spend considerable...

  • Client Service Representative

    4 months ago

    Ottawa, Canada Natural Purity Full time

    **Client Service Representative - Natural Purity** We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we provide our customers a full understanding of our product line. We also spend considerable...

  • Client Service Representative

    3 months ago

    Ottawa, Canada Natural Purity Full time

    **Client Service Representative - Natural Purity** **PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER OTTAWA AREA AND RESIDE FULL TIME IN CANADA.** We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we...

  • Client Service Representative

    4 months ago

    Ottawa, Canada Natural Purity Full time

    **Client Service Representative - Natural Purity** **PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER OTTAWA AREA AND RESIDE FULL TIME IN CANADA.** We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we...

  • Client Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Royal Bank of Canada Full time

    About the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our branch team, you will play a critical role in delivering exceptional client service and driving business growth.Key ResponsibilitiesProactively engage with clients to understand their needs and...

  • Client Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Royal Bank of Canada Full time

    About the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our branch team, you will play a critical role in delivering exceptional client service and driving business growth.Key ResponsibilitiesProactively engage with clients to understand their needs and...

  • Bilingual Client Service Representative

    3 months ago

    Ottawa, Canada LMG Full time

    At _LMG Inc_., we take immense pride in the exceptional quality of service we deliver to our clients. One of the key reasons they chose us is our incredible team - our people truly make a difference! We are currently seeking a talented communicator to join us as a **Bilingual Client Service Representative!** In this role, you will be at the frontline of our...

  • Client Service Representative

    1 week ago

    Ottawa, Canada The Social Housing Registry of Ottawa Full time

    The Social Housing Registry of Ottawa is looking for several BILINGUAL (French/English) Client Service Representatives for a meaningful role on a great team. We have both permanent and contract positions, for people with client service and/or community services education and experience who are detail-oriented, productive and compassionate, ideally bringing...

  • Bilingual Client Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada MD Financial Management Full time

    {"h1": "Client Service Representative - Bilingual", "p": "At MD Financial Management Inc, we are seeking a talented and enthusiastic Client Service Representative to join our team. As a Client Service Representative, you will be responsible for responding to and providing timely and efficient resolutions to client inquiries, in both official languages. Your...

  • Bilingual Client Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada MD Financial Management Full time

    {"h1": "Client Service Representative - Bilingual", "p": "At MD Financial Management Inc, we are seeking a talented and enthusiastic Client Service Representative to join our team. As a Client Service Representative, you will be responsible for responding to and providing timely and efficient resolutions to client inquiries, in both official languages. Your...

  • Bilingual Client Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Job SummaryWe are seeking a highly skilled and bilingual Client Service Representative to join our team at Scotiabank. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients in both official languages.Key ResponsibilitiesRespond to and resolve client inquiries in a timely and efficient...

  • Bilingual Client Service Representative

    1 week ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Job SummaryWe are seeking a highly skilled and bilingual Client Service Representative to join our team at Scotiabank. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients in both official languages.Key ResponsibilitiesRespond to and resolve client inquiries in a timely and efficient...

  • Bilingual Client Service Representative

    6 days ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Job SummaryWe are seeking a highly skilled and bilingual Client Service Representative to join our team at Scotiabank. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients in both official languages.Key ResponsibilitiesRespond to and resolve client inquiries in a timely and efficient...

  • Bilingual Client Service Representative

    6 days ago

    Ottawa, Ontario, Canada Scotiabank Full time

    Job SummaryWe are seeking a highly skilled and bilingual Client Service Representative to join our team at Scotiabank. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients in both official languages.Key ResponsibilitiesRespond to and resolve client inquiries in a timely and efficient...