Manager Program Planning

2 months ago


Toronto, Canada City of Toronto Full time

**Job ID**: 50566

**Job Category**:Policy, Planning & Research

**Division & Section**:City Planning, CP Strategic Initiatives Policy & Analysis

**Work Location**:City Hall, 100 Queen Street West, Toronto, ON.

**Job Type & Duration**:Permanent, Full-time vacancy

**Salary**:$140,350.00 - $182,614.00, TM5210, Wage Grade 9.0.

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 08-Oct-2024 to 25-Oct-2024

**Job Summary**:
The Manager of Program Planning and Strategic Support plays a key role to sustain operations of the City Planning Division and to support the Chief Planner. The Manager:

- Provides senior level strategic advice and expertise to Senior Executives and Directors related to overall program administration, including budgeting, resourcing, contract oversight, procurement, strategic communications, agenda forecasting and Council reporting.
- Ensures that the City Planning Division is well-run, and that administrative processes and best practices are implemented to support the operations of the division.
- Manages organizational changes and transforms business processes through enterprise-wide performance management, change management, and relationship and issues management to achieve corporate goals and meet evolving needs of the city and industry.

**Major Responsibilities**:

- Develops and implements detailed plans and recommends policies regarding program specific requirements.
- Leads, motivates and manages a team of professionals responsible for policy and program administration, workforce planning, administrative services, change management, issues management, and strategic communications.
- Manages, motivates and trains the Chief Planner’s Office staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning, and support for innovation.
- Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
- Develops, recommends and administers the annual budget for the Division, and ensures that expenditures are controlled and maintained within approved budget limitations. Ensures that financial planning, control, performance measurement and reporting are developed and in compliance with legislated and regulatory requirements and are in support of the Division's goals and objectives. Identifies new funding opportunities, revenue opportunities, revenue analysis, etc.
- Provides expertise and advice to the senior executives across the organization, Division Heads, and Senior Management Team on a broad range of project issues, decision points and emerging/contentious issues. Develops and fosters strong partnerships within the Division and commenting divisions in support of results-based outcomes.
- Develops and implements an end-to-end performance management framework along with Key Performance Indicators (KPIs) and reporting. Provides leadership in enterprise-wide performance management to improve service delivery and work processes and resolve issues/conflicts.
- Provides strategic advice in the development, design and implementation of functional policies and programs that make major changes in overall business performance based on long-term needs.
- Manages conflicting divisional priorities through discussions and negotiates support to gain approval of key priorities, initiatives and proposals by senior executives and business stakeholders. Creates and promotes a multi-disciplinary team environment and client centric culture which encourages working cooperatively and collaboratively as a team and across divisions and stakeholders to achieve common organizational objectives and goals.
- Works collaboratively and in conjunction with the Corporate Employee Relations team when providing advice on collective agreements and in administering Collective Agreement matters. Provides guidance and advice regarding Corporate and Divisional policies and procedures and legislative regulations to all levels of staff and ensures consistent and timely implementation and adherence throughout the division.
- Oversees workforce development, succession planning and enhancement of strategic recruitment initiatives. Manages the division’s staff complement. Develops training plans as required.
- Manages confidential and sensitive information affecting personnel, operations and resources, and ensures corporate policies are applied and adhered to.
- Manages the development of strategic planning initiatives. Identifies policy options related to governance structures and management practices and recommends changes to support management functions and improve efficiency, effectiveness, and accountability.
- Identifies, develops and champions opport



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