Program Manager

3 weeks ago


Toronto, Canada Softline Technology Full time

Description

**Deliverables**:

- Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise-wide.
- Ensure accountability for the SVM program initiative’s centralized group of projects and their successful full life cycle delivery.
- Ensure SVM program initiatives are delivered cost effectively and efficiently, and in compliance with organization’s methodologies, standards and frameworks.

**Responsibilities**:

- Provide Strategic Advisory services to ensure high-quality vendor services meet ministry objectives.
- Ensure vendor relationships are continuously optimized and provide strategic value to the IT organization; capturing data and developing continuous improvement recommendations to support vendor management Work in partnership with GovTechON IT Clusters and Enterprise IT divisions to develop, monitor and maintain Relationship Charters with assigned vendor portfolios including Strategic Partnership Success Plans.
- Collaborate effectively with key stakeholders to establish, prioritize and track strategic requirements included in the success plans.
- Provide vendor orchestration services with Clusters to manage and measure performance of the overall relationship between GovTechON and strategic vendors.
- Capture Deliver reporting and insights on 3rd IT Vendors usage and management to the Governance including identifying and pursuing value opportunities for GovTechON in partnership with I&IT Clusters and Enterprise IT Divisions.
- Collate and analyze vendor management data to enable horizontal review across GovTechON. Provide Strategic Vendor Orchestration services by partnering with GovTechON IT Divisions and I&IT Clusters and conduct Vendor Annual reviews, strategic development plans etc. Communicate Standard Operating Procedures (SOP) and document key controls to ensure ongoing compliance with OPS policies and directives.
- Provide strategic advisory services for GovTechON IT divisions and enable vendor partners collaborate, create value and delivery innovation. Lead and/or represent the interim IT VMO on ministry, cross-ministry or inter-jurisdictional working groups and committees.
- Support Strategic Business Industry Intelligence activities.
- Support the Strategic Vendor Management Program with associated governance. Governance Committees - documentation development & maintenance including creation of agenda items; secretariat for vendor engagement tables at the tactical and strategic levels.
- Support, develop and assist with Vendor Performance framework.

**General Skills**:

- Experience leading and overseeing program strategy development from inception through to project close-out and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT programs.
- Experience understanding and articulating I&IT executive expectations and translating into program deliverables.
- Experience directing, managing and leading multidisciplinary project teams including multiple Project Managers, each responsible for an element of the project and associated matrix team members.
- Experience monitoring and managing the cost, risk, schedule, governance, technical performance, and program impact of each of the component projects.
- Experience providing a program/portfolio view of project inter-dependencies and external project dependencies, monitoring and reporting on exposure levels.
- Exercises a range of leadership responsibilities including the role of coach and developer of talent.
- Experience developing complex budgets based on multiple funding channels and cross organization dependencies.
- Experience analyzing program and organization’s environments to identify potential risks and issues; articulates and prioritizes issues and risks to senior executives; recommends mitigation strategies to decision-makers to ensure projects are delivered on schedule.
- Uses significant innovation in the planning, analysis and execution of tasks
- Experience directing stakeholder consultation, facilitation and consensus building. Provides program, portfolio, and/or project reporting to multiple stakeholders
- Experience leading strategies and actions to overcome resistance to change and capitalize on forces in support of change
- Experience seeking new and unique business processes, technologies and products to benefit programs, portfolios and projects
- Experience building positive relationships within the team and external parties
- Experience contributing to improvements in life cycle based on lessons learned and past experience
- Adheres to organization’s standards and best practices for program
- Experience scheduling and organizing meetings/events and maintaining agenda
- Ensures technology is used correctly for all operations (video conferencing, presentations etc.).

**Project Responsibilities Specific to Vendor Management and



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