Front Desk Agent
4 weeks ago
Join our Team as a Front Desk Agent
We are looking for someone to cover a leave of absence - shifts are Monday to Friday from 7am - 3pm until April 1, 2023.
After April 1, 2023, full time work will continue to be offered working different shifts (7am-3pm, 3pm-11pm, 11pm-7am).
Starting Hourly Rate $17.60
Hourly Rate following 3 Month Probationary Period $19.56
Medical benefits provided after 6 months
Duties and responsibilities include, but not limited to:
- Greeting and registering guests (assigning rooms, issuing room keys or cards) as well as taking /confirming reservations
- Contacting Housekeeping or maintenance staff if a Guest reports a problem
- Contacting Housekeeping when rooms are vacated
- Collect payment for accommodations and verify credit card at check in
- Review account and charges with Guest at check out
- Arrange taxis, restaurant reservations and tours for Guests as well as answer any inquiries they may have regarding the hotel or directions/recommendations for activities
- Keep records of available rooms
- Address Guest complaints or requests
- Answer all incoming calls and direct them appropriately
**Requirements**:
- Exceptional interpersonal and communication skills
- Ability to multi-task
- Experience in a hotel setting considered an asset
- Bilingual in French and English considered an asset
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