Office Administrator/insurance Coordinator/jane App Expert

2 weeks ago


North Vancouver, Canada BY rehab limited Full time

**Overview**

**Responsibilities**

1. Jane App Management:

- Schedule and manage patient appointments.
- Maintain accurate patient records and treatment documentation.
- Process and track insurance claims via Jane App.

2. Insurance Coordination:

- Submit and follow up on claims with private insurance companies, ICBC, and WorkSafeBC.
- Ensure timely and accurate processing of claims and resolve any issues or discrepancies.
- Communicate professionally with insurance representatives to facilitate claim approvals.

3. Client Services:

- Respond to patient inquiries regarding scheduling, billing, and insurance coverage.
- Handle incoming phone calls and provide friendly, professional assistance.
- Address client concerns and ensure a positive experience at the clinic.

4. Administrative Support:

- Manage daily operations of the clinic, including coordinating therapist schedules.
- Assist with administrative tasks to ensure smooth clinic operations.
- **Requirements**:

- Excellent verbal and written communication skills in both English and Farsi.
- Experience using Jane App or similar practice management software.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Familiarity with insurance claims processes, including ICBC and WorkSafeBC, is a strong asset.
- Ability to provide exceptional client service and handle sensitive information professionally.

Join us as we strive to provide exceptional service in the insurance sector while fostering a positive work environment for our team members.

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Language**:

- English & Farsi (preferred)

Work Location: In person



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