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HR Administrator

4 weeks ago

Richmond, Canada SSP America Full time

**$55,000-65,000 Annual Salary**:

- **Full Benefits**:

- **Free Parking**:

- **Commuter Assistance**:

- **Employee Meal Plan**

The Human Resources Administrator will provide comprehensive HR support in the areas of employee relations, recruitment/staffing, compensation, benefits. The HR Admin will report to the Director of Operations and will work closely with the respective Regional People Leader to ensure high quality HR administration.

This position is on-site with occasional travel.

EMPLOYEE RELATIONS
- Respond to, manage, and bring employee relations issues to resolution.
- Investigate and resolve complex or high exposure employee complaints, issues and concerns regarding employment practices originating from various sources, including but not limited to grievances, Ethics & HR Hotline calls, general employee complaints, lawsuits, and complaints filed with federal, state and local agencies.
- Ensure execution of grievance and disciplinary policies and procedures and monitor to ensure fairness and consistency.
- Promote, monitor, and measure the effectiveness of employee relations activities.
- Ensure execution of employee relations programs/practices that create a positive organizational culture and enable management effectiveness.

COMPENSATION & BENEFITS
- Ensure effective communication of compensation and benefits plans and policies to employees.
- Facilitate the hourly and management salary review processes.

RECRUITMENT/STAFFING
- Identify staffing needs and participate in the interview and selection process for open management positions.
- Drive the hourly recruitment and orientation/training processes.
- Ensure the utilization of hourly recruitment tools & templates
- Minimize legal exposure and risks by educating and ensuring that management follows all applicable employment laws.

COMPANY POLICY, MISSION, VISION, & VALUES ADMINISTRATION
- Manage the administration of all SSP HR policies and procedures.
- Cultivate leadership and ethical values in self and others through modeling and coaching.
- Provide effective and consistent messaging across the organization when communicating SSP’s Mission, Vision, and Values.

METRICS
- Conduct data analysis, as needed.
- Identify causes of turnover and develop strategies to improve retention.
- Prepare monthly HR metrics for the location..

OTHER GENERAL DUTIES
- Ensure execution of other initiatives as directed by Manager or required by Company
- Perform other HR related duties and administrative responsibilities as needed

Skills and Other Requirements
- BS Degree in Business Administration, Human Resources or related discipline; or combination of education and related professional experiences
- Minimum of 2+ years of work experience in human resources
- HR experience in restaurants, retail, hospitality, club/resort or foodservice industries highly desirable
- Union experience highly desirable
- Ability to travel on occasion with notice
- Bilingual Canadian French and English** **an asset
- Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
- Knowledge of industry technology tools, such as UltiPro or ADP.
- Ability and flexibility to work independently and in a fast-paced environment
- Dynamic and positive attitude to support our culture and work environment
- Excellent communication (verbal and written), organization, and follow up skills
- Highly analytical, perceptive, and with sound judgment
- Ability to juggle multiple tasks, effectively prioritize assigned job duties, and meet deadlines
- Flexibility to support various operations work activities during busy seasons
- Service oriented approach is essential to support all team members
- Ability to work within a highly collaborative team environment
- Ability to effectively manage conflict and ensure successful outcomes. Ability to deal with high stressful situations and exercise sound judgment and decision making

Benefits, Compensation and Care
- Competitive annual salary
- Full benefits after 3 months
- Free Parking
- Commuter Assistance
- Employee meal plan
- RRSP Matching

EOE/D/V/M/F

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