Current jobs related to Front Office Manager - Clearwater - Alpine Meadows Lakeside Resort

  • Hotel Front Office Supervisor

    1 month ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Position OverviewThe Front Desk Manager at Alpine Meadows Resort Inc. plays a crucial role in ensuring exceptional guest experiences through effective management of front office operations.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: A minimum of 1 year to less than 2 years in a similar role is...

  • Front Office Coordinator

    1 month ago

    Clearwater County, Canada 604282 BC LTD. Full time

    Position: Front Office ClerkEducation: Completion of secondary schoolExperience: On-the-job training availableKey ResponsibilitiesWelcome guests and facilitate room assignmentsOversee booking management and reservationsProvide information regarding hotel amenities and nearby attractionsProcess guest departures, payments, and inquiriesMaintain accurate room...

  • Hotel Front Office Supervisor

    1 month ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Position OverviewThe Front Desk Manager at Alpine Meadows Resort Inc. plays a crucial role in ensuring a seamless experience for our guests. This position involves overseeing the daily operations of the front desk and managing guest relations.QualificationsEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years in a...

  • Hotel Front Office Supervisor

    1 month ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Position OverviewThe Front Desk Manager at Alpine Meadows Resort Inc. plays a crucial role in ensuring a seamless guest experience. This position requires a blend of leadership, customer service, and operational management skills.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: A minimum of 1 year...

  • Front Desk Operations Manager

    2 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Alpine Meadows Resort Inc. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and maintaining a high level of efficiency in all aspects of the role.Key...

  • Front Desk Operations Manager

    2 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Alpine Meadows Resort Inc. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and maintaining a high level of efficiency in all aspects of the role.Key...

  • Hotel Front Desk Manager

    3 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Alpine Meadows Resort Inc. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and maintaining a high level of efficiency in all aspects of the role.Key...

  • Front Desk Operations Manager

    2 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Alpine Meadows Resort Inc. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and maintaining a high level of efficiency in all aspects of the role.Key...

  • Front Desk Manager

    4 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Alpine Meadows Resort Inc. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and maintaining a high level of efficiency in all aspects of hotel operations.Key...

  • Front Desk Manager

    2 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Alpine Meadows Resort Inc. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and maintaining a high level of efficiency in all aspects of hotel operations.Key...

  • Front Desk Manager

    2 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Alpine Meadows Resort Inc. The successful candidate will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and maintaining a high level of efficiency in all aspects of hotel operations.Key...

  • Front Desk Associate

    1 week ago

    Clearwater County, Canada Best Western Plus Gateway to the Falls Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Best Western Plus Gateway to the Falls. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign...

  • Front Desk Supervisor

    4 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Alpine Meadows Resort Inc. is seeking a dedicated and experienced Front Desk Manager to oversee the daily operations of our front desk team. As the Front Desk Manager, you will play a vital role in ensuring a seamless and positive experience for our guests. You will be responsible for developing and implementing policies and procedures that enhance...

  • Front Desk Associate

    2 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Alpine Meadows Resort Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Front Desk Associate

    2 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Alpine Meadows Resort Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Front Desk Representative

    3 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Alpine Meadows Resort Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register arriving...

  • Front Desk Representative

    3 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Alpine Meadows Resort Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key ResponsibilitiesGuest Registration: Register arriving guests and assign...

  • Front Desk Representative

    2 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Alpine Meadows Resort Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register arriving...

  • Front Desk Representative

    2 weeks ago

    Clearwater County, Canada Alpine Meadows Resort Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Alpine Meadows Resort Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register arriving...

  • Hotel Front Desk Associate

    2 weeks ago

    Clearwater County, Canada 604282 BC LTD. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at 604282 BC LTD. as a key member of our front office staff.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely and efficient manner.Room Management: Take, cancel, and change room reservations as needed.Hotel...

Front Office Manager

3 months ago

Clearwater, Canada Alpine Meadows Lakeside Resort Full time

***:
Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department.

**FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES**:

- Trains, cross -trains, and retrains all front office personnel.
- Participates in the selection of front office personnel.
- Schedules the front office staff.
- Supervises workload during shifts.
- Evaluates the job performance if each front office employee.
- Maintains working relationships and communicates with all departments.
- Maintains master key control.
- Verifies that accurate room status information is maintained and properly communicated.
- Resolves guest problems quickly, efficiently, and courteously.
- Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
- Reviews and completes credit limit report.
- Works within the allocated budget for the front office.
- Checks cashiers in and out and verifies banks and deposits at the end of each shift.
- Enforces all cash-handling, check-cashing, and credit policies.
- Conducts regularly scheduled meetings of front office personnel.
- Always wears the proper uniform. Requires all front office employees to always wear proper uniforms.
- Upholds the resorts commitment to hospitality.
- Prepare performance reports related to front office.
- Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. flash report, allowance etc.
- Monitor high balance guest and take appropriate action.
- Ensure implementation of all resort policies and house rules.
- Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
- Prepare revenue and occupancy forecasting.
- Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
- Ensure that employees are, always, attentive, friendly, helpful, and courteous to all guest’s managers and other employees.
- Monitor all V.I.P 's special guests and requests.
- Maintain required pars of all front office and stationary supplies.
- Review daily front office work and activity reports generated by Night Audit.
- Review Front office logbook and Guest feedback forms daily.
- Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
- Perform other duties as requested by management.

**PREREQUISITIES**:
**EDUCATION**:
Minimum two-year college degree. Must be able to read, speak, write, and understand the primary language used in the workplace.

**EXPERIENCE**:
Minimum of one year of resort front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks.

**Salary**: $45,000.00-$50,000.00 per year

Schedule:

- 8 hour shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Clearwater, BC V0E 1N2 (required)

Ability to Relocate:

- Clearwater, BC V0E 1N2: Relocate before starting work (required)

Work Location: In person

Application deadline: 2024-03-15
Expected start date: 2024-04-01