Residential Leasing and Administration Associate

3 weeks ago

Mississauga, Canada Kipling Residential Management Inc. Full time

**Kipling Group is a full service, multifaceted real estate management organization, catering to large institutional clients, private equity funds and high net worth individuals. Kipling manages all asset classes including industrial, office, retail, multi-family residential and condominium properties.**

**Kipling's objective is to re-define residential property management in Canada through superior resident satisfaction and innovation in marketing, leasing and property operations. We deliver an integrated and complete property management model to our valued clients.**

**Position Overview**

The primary functions of the Leasing Associate are:

- To lease suites, through professionally qualifying prospective residents, initiating and executing leases and renewals in the building, all with a focus on minimizing vacancy loss.
- To represent the brand of the building as the front-line employee providing exceptional service to all residents and applicants.

Kipling is currently looking for a Residential Leasing and Administration Associate to support our portfolio in Mississauga, Ontario. The Leasing Associate must have a service-oriented approach, excellent communication skills, be willing to work flexible hours including month-end requirements, and be confident and comfortable as the building’s liaison with the residents and the community.

This is a contract and full time position with an opportunity for permanent employment at the end of the contract period.

**Responsibilities**

**Customer Service**:

- Professionally and courteously handle all inquiries, feedback, complaints or concerns. Ensure a high level of resident relations is maintained through regular contact and proactive attention to resident needs
- Consistently focus on providing superior customer service
- Meet and interact with residents and prospective residents in a courteous and professional manner
- Foster a strong customer service culture among all staff
- Promote a strong sense of community
- Welcome and assist all residents and visitors in the office
- Answer and direct all incoming telephone calls in a courteous and professional manner
- Liaise with building staff and contract staff to resolve resident maintenance issues as expeditiously as possible
- Assist Property Manager as required, including: typing, photocopying, formatting documents, telephone calls and preparing reports
- Complete other duties as assigned

**Leasing**:

- Secure appointments and conduct property and show suite tours with all prospective residents
- Ensure all walk-ins are provided with a property tour, including suite showings - an appointment is not required
- Engage in highest level of professional sales techniques to sell the property to prospective residents in order to obtain a commitment to lease
- Follow-up with all prospective residents
- Regularly inspect upcoming suite availabilities prior to showing to prospective residents
- Ensure that all suites are returned to “rent ready” condition as soon as possible on becoming available
- Inspect all vacant units daily to ensure suites are in optimal condition for showings/appointments
- Negotiate leases to achieve optimum value for the property

**Marketing**:

- Coordinate open houses and actively promote referral programs if required
- Create and post advertisements on websites as required
- Generate leads through a variety of avenues as required and in collaboration with Marketing Team (e.g. telemarketing, direct mail, etc.)
- Conduct monthly market surveys and have a thorough understanding of competing properties and current market conditions
- Prepare annual leasing and marketing plan for insertion in annual budget

**Administration and Reporting**:

- Review and submit changes to leasing reports as directed
- Complete and maintain a consistent and accurate traffic report and submit on a weekly basis
- Register all prospective residents using Yardi or other software as required
- Complete and/or monitor online background checks, complete and execute the signing of all leases, schedules, assignments, transfers and addendum forms according to established policies and procedures.
- Assemble and provide move-in packages to new residents
- Coordinate reservations of elevators for move-ins and move-outs
- Promote accepted applicants to join the online payment program or Pre-Authorized-Payment program (PAP)
- Assist with the completion of incoming and outgoing suite inspections and document as required
- Actively monitor deficiencies in suites and common areas and produce work orders as required
- Ensure that the resident directory is accurate
- Be flexible with lunch hours and breaks to be available to prospective residents and appointments
- Responsible for office administrative duties that may include mail, courier, office supplies, invoice coding and processing and other duties to support the operations team
- Maintain an orderly leasing centre with proper filing of all documentation and correspo

  • Payroll & Health and Safety Administrator

    1 month ago

    Mississauga, Canada FirstService Residential Full time

    **Payroll & Health and Safety Administrator** FirstService Residential transforms the property management landscape by providing professional association management services to over 8,500 residential communities across the United States and Canada. We are dedicated to our team members, and they can count on competitive salaries, top-tier medical, dental and...

  • National Leasing Administrator

    4 days ago

    Mississauga, Canada Johnston Equipment Full time

    We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team...

  • Leasing Administrative Assistant

    1 month ago

    Mississauga, Canada Obsidian Group Inc. Full time

    Responsible for reviewing/managing all leases and subleases for properties and that all rent is collected timely and accurately. Collect and maintain sales statistics for properties for % rent charges (where applicable) and on a timely basis. Calculate and invoice lease administration fees as permitted under various leases for each property. Review,...

  • Leasing Manager

    1 month ago

    Mississauga, Canada Pure Industrial Full time

    About Us:Pure Industrial is one of Canada’s leading providers of industrial real estate, aiming to transform the Canadian warehousing and distribution landscape by providing a best-in-class industrial real estate offering and full-service supply chain solutions for our customers – from the first to the last mile.Role Summary:Reporting to the Director,...

  • Leasing Manager

    1 month ago

    Mississauga, Canada Pure Industrial Full time

    About Us:Pure Industrial is one of Canada’s leading providers of industrial real estate, aiming to transform the Canadian warehousing and distribution landscape by providing a best-in-class industrial real estate offering and full-service supply chain solutions for our customers – from the first to the last mile.Role Summary:Reporting to the Director,...

  • Leasing Manager

    1 month ago

    Mississauga, Canada Pure Industrial Full time

    About Us:Pure Industrial is one of Canada’s leading providers of industrial real estate, aiming to transform the Canadian warehousing and distribution landscape by providing a best-in-class industrial real estate offering and full-service supply chain solutions for our customers – from the first to the last mile.Role Summary:Reporting to the Director,...

  • Building Assistant, Residential

    1 month ago

    Mississauga, Canada Kaneff Group of Companies Full time

    **Building Assistant, Residential (Contract)** **Purpose of the role**: The Administrative Assistant, Residential will provide support to the Residential team by keeping documents, files and reports up-to-date and accurate. In this role, you will be responsible for all aspects of office administration and reception duties with respect to; receiving all...

  • Leasing Manager

    1 month ago

    Mississauga, ON, Canada Pure Industrial Full time

    About Us: Pure Industrial is one of Canada’s leading providers of industrial real estate, aiming to transform the Canadian warehousing and distribution landscape by providing a best-in-class industrial real estate offering and full-service supply chain solutions for our customers – from the first to the last mile. Role Summary: Reporting to the...

  • Lease Documentation Specialist

    1 month ago

    Mississauga, Canada Morguard Full time

    PURPOSE The  Lease Documentation Specialist, Retail  is accountable to the Manager, Retail  Lease Documentation  for supporting the activities aimed at protection of interests of the company and its clients against risks associated with lease documentation by participating in the process of preparation, negotiation, revision and finalization of...

  • Lease Operator- Night

    1 month ago

    Mississauga, ON, Canada Pure Industrial Full time

    Pure Industrial is one of Canada’s leading providers of industrial real estate, aiming to transform the Canadian warehousing and distribution landscape by providing a best-in-class industrial real estate offering and full-service supply chain solutions for our customers – from the first to the last mile. Reporting to the Director, Leasing the Leasing...

  • Summer Co-op Associate

    2 days ago

    Mississauga, Canada FirstService Residential Full time

    Summer Co-op Associate (Finance/Accounting)  FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification,...

  • Human Resources and Learning Coordinator

    5 days ago

    Mississauga, Canada FirstService Residential Full time

    **Human Resources and Learning Coordinator (5 month contract)** FirstService Residential is simplifying property management. Its hospitality-minded teams serve 9,000 residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every...

  • Human Resources and Learning Coordinator

    17 hours ago

    Mississauga, Canada FirstService Residential Full time

    Human Resources and Learning Coordinator (5 month contract) FirstService Residential is simplifying property management. Its hospitality-minded teams serve 9,000 residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every...

  • Supervisor, Corporate Contracts

    6 days ago

    Mississauga, Canada FirstService Residential Full time

    **Supervisor, Corporate Contracts** FirstService Residential is simplifying property management. Its hospitality-minded teams serve 9,000 residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident. Our dedication to...

  • Experienced Leasing Agent

    1 month ago

    Mississauga, Canada In2ition Realty Full time

    **ONLY APPLY IF YOU ARE A LICENSED REAL ESTATE AGENT AND HAVE A VALID DRIVERS LICENSE** Are you ready for a great new role with one of Toronto’s leading Real Estate Brokerage? If you are a dynamic, ambitious individual with a great attitude and enjoy working with terrific team we would love to meet with you. At In2ition Realty we encourage personal and...

  • Supervisor, Corporate Contracts

    2 days ago

    Mississauga, Canada FirstService Residential Full time

    Supervisor, Corporate Contracts FirstService Residential is simplifying property management. Its hospitality-minded teams serve 9,000 residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident. Our dedication to...

  • Leasing Agent

    1 month ago

    Mississauga, Canada Realstar Full time

    ***: The Leasing Agent works with the on-site Resident Managers and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing...

  • Status Certificate Specialist

    1 month ago

    Mississauga, Canada FirstService Residential Full time

    **Status Certificate Specialist** As the leading and largest residential property management company in North America, FirstService provides full-service, professional community management services to more than 8,000 properties and over 1.6 million residential units across three provinces in Canada and twenty-one states in the United States. Each day, every...

  • Internship - Accounts Administrator

    1 month ago

    Mississauga, Ontario, Canada Morguard Full time

    PURPOSEThe Property Administrator is accountable to the (Senior) Property Manager or (Senior) District Manager for managing daily and periodic administrative functions for the residential building to enable the property management group to achieve its business goals and objectives in providing uninterrupted property management services to Tenants. DUTIES...

  • Internship - Accounts Administrator

    1 month ago

    Mississauga, Canada Morguard Full time

    PURPOSE The Property Administrator is accountable to the (Senior) Property Manager or (Senior) District Manager for managing daily and periodic administrative functions for the residential building to enable the property management group to achieve its business goals and objectives in providing uninterrupted property management services to Tenants. ...