Call Centre Retention Specialist

2 weeks ago


North York, Canada Favorit Motors Full time

Call Centre Retention Specialist
If you are an energetic, positive and ambitious person who likes helping people, Adham Favorit Motors offers you a career that will be rewarding, and financially attractive, with many different avenues for growth.
Your functions will include:

- Establish contact with potential
(warm leads provided)
- Confirm information on credit
- Understand and document the
customer’s needs
- Follow-up with the customers and assist
them through the sales process
- Ensure the highest level of customer
satisfaction at all times
Qualifications for this position:

- Full proficiency in English
- Call center or collection agent
experience is an asset
- OMVIC license is an asset
- Strong attention to detail
- Strong verbal and written -communications skills
- Completion of Grade 12 and/or Post
- Secondary Education
- Ability to pass criminal record check
Working knowledge on Microsoft Office
and Microsoft operating system
- Positive attitude and strong work ethic
Sales experience is an asset.
Career growth coupled with virtually unlimited earning potential

**Job Types**: Full-time, Permanent

**Salary**: $3,000.00-$10,000.00 per month

Additional pay:

- Commission pay

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Support & Client Services Occupations: 1 year (preferred)
- customer service: 1 year (preferred)



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