Call Centre Sales Representative
5 months ago
At Carry Telecom, we proudly demonstrate our commitment to innovation, leadership, and success, which comes from the collaborative efforts of our team. We pride ourselves on having a flat operating structure with an incredible entrepreneurial spirit. We have an excellent reputation for our unique culture and fun atmosphere.
**Essential Duties and Responsibilities**:
- Manage large amounts of inbound and outbound calls in a timely manner
- Process online orders and answer customer enquiries
- Achieve conversion and revenue targets on orders
- Resolve customer issues and meet customer needs
- Utilize First Call Resolution on prior orders
- Achieve call quality, productivity, and accuracy targets
- Utilize multiple computer systems
- Record and enter call activities into a computer information system software
**Required Knowledge, Skills & Abilities**:
- Excellent voice quality, tone, pronunciation, and inflection
- Strong computer, web navigation, and data entry skills
- Desire to exceed customer expectations
- Professional and confident demeanor
- Extremely helpful to customers
- Open to observation and coaching
- Thrives as a team player in a fast-paced, high-energy, change-oriented environment
**Desired Knowledge, Skills & Abilities**:
- Experience in tele sales, customer service or call center environment.
- Able to speak French or Cantonese/Mandarin a plus
- Ability to work in a team environment to achieve individual and team targets
- Equivalent or higher College degree is preferred
- Excellent command of the English language.
- Strong negotiation and objection handling skills.
**Working hours**: Regular working hours are from 10:00am-7:00pm. It will usually be 4 weekdays, and 1 day on weekend (1 day on the weekend is mandatory), 40 hours a week. Job Types: fixed-term full time contract (12 months)
**In person only.**
**Salary**: $17.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Commission pay
Work Location: In person
-
Call Centre Sales Representative
6 months ago
North York, Canada Carry Telecom Inc Full timeAt Carry Telecom, we proudly demonstrate our commitment to innovation, leadership, and success, which comes from the collaborative efforts of our team. We pride ourselves on having a flat operating structure with an incredible entrepreneurial spirit. We have an excellent reputation for our unique culture and fun atmosphere. **Essential Duties and...
-
Call Centre Sales Representative
5 months ago
North York, Canada Carry Telecom Inc Full timeAt Carry Telecom, we proudly demonstrate our commitment to innovation, leadership, and success, which comes from the collaborative efforts of our team. We pride ourselves on having a flat operating structure with an incredible entrepreneurial spirit. We have an excellent reputation for our unique culture and fun atmosphere. **Essential Duties and...
-
Manager Call Centre
5 months ago
North York, Canada Wireless DNA Inc. Full time**Responsibilities**: Call Centre Setup and Operations: - Lead the setup of the call centre, ensuring all necessary infrastructure and systems are in place. - Develop and implement efficient processes and strategies to optimize call centre operations. - Manage a team of agents, providing guidance, support, and performance management to achieve targets. -...
-
Bilingual Call Centre Sales Representative
5 months ago
North York, Canada Carry Telecom Inc Full timeAt Carry Telecom, we proudly demonstrate our commitment to innovation, leadership, and success, which comes from the collaborative efforts of our team. We pride ourselves on having a flat operating structure with an incredible entrepreneurial spirit. We have an excellent reputation for our unique culture and fun atmosphere. **Essential Duties and...
-
Call Centre Operator
5 months ago
North York, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Call Centre Agent
3 months ago
North York, Canada Express Appliance Repair Full timeJob Summary: **Responsibilities**: - Answer incoming calls professionally and provide information about products and services - Make outbound calls to follow up with customers or leads - Utilize phone etiquette to ensure a positive customer experience - Conduct sales over the phone and meet sales targets - Perform data entry tasks accurately and...
-
Call Centre Agent
3 months ago
North York, Canada Express Appliance Repair Full timeJob Summary: **Responsibilities**: - Answer incoming calls professionally and provide information about products and services - Make outbound calls to follow up with customers or leads - Utilize phone etiquette to ensure a positive customer experience - Conduct sales over the phone and meet sales targets - Perform data entry tasks accurately and...
-
Automotive Sales Representative
7 months ago
North York, Canada Faraz Auto Sales Ltd Full timeLooking for an experienced automotive sales representative who is self-motivated and accountable. An individual who does not need to be pushed to succeed but chase success on their own. If you are an over-achiever who is driven to perform, thrives in a fun, high-pace, high-reward atmosphere, and understand that character trumps all, then we want to hear from...
-
Sales Development Representative
6 months ago
North York, Canada STAN Full time**Job Description: Sales Development Representative** STAN is looking for a motivated and goal-oriented Sales Development Associate who is passionate about new technology. We are hiring a full-time position to help grow internationally. **The Company** We believe that properties can be managed autonomously. Do you? STAN is also an award-winning platform,...
-
Call Centre Operator, Part Time A
5 months ago
North York, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Call Centre Representative
2 weeks ago
North York, Canada Herzing College Full time**Overview**: **Herzing College has been a recognized leader in high quality, market-driven education programs for over 50 years. We currently offer programs in healthcare, business, legal studies, social media, 2D animation, and Web design and computer technology. Herzing trades is also a part of Herzing College and it specializes in trades such as network...
-
Sales Representative
5 months ago
North York, Canada Cintas Full time**Requisition Number**: 175808 Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Facility Services Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of...
-
Call Centre Operator, Part Time Weekends
5 months ago
North York, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Call Center Manager
2 months ago
North York, Canada Express Appliance Repair Full timeJob Summary: **Responsibilities**: - Manage and supervise a team of call center representatives - Develop and implement strategies to enhance productivity and customer sales - Analyze call center metrics to optimize performance and efficiency - Provide coaching, training, and feedback to team members - Handle escalated customer inquiries or complaints -...
-
Call Center Manager
3 months ago
North York, Canada Express Appliance Repair Full timeJob Summary: **Responsibilities**: - Manage and supervise a team of call center representatives - Develop and implement strategies to enhance productivity and customer sales - Analyze call center metrics to optimize performance and efficiency - Provide coaching, training, and feedback to team members - Handle escalated customer inquiries or complaints -...
-
Call Center Manager
1 month ago
North York, Canada Express Appliance Repair Full timeJob Summary: **Responsibilities**: - Manage and supervise a team of call center representatives - Develop and implement strategies to enhance productivity and customer sales - Analyze call center metrics to optimize performance and efficiency - Provide coaching, training, and feedback to team members - Handle escalated customer inquiries or complaints -...
-
Customer Service Representative
1 month ago
North York, Canada AWIN Advanced Auto Body Centre Full timeHow would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business...
-
Customer Service Representative
5 months ago
North York, Canada AWIN Advanced Auto Body Centre Full timeHow would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business...
-
Sales Representative
5 months ago
North York, Canada Youngscience Cosmetic Clinic Full timeJob Summary: We are seeking a motivated and experienced Sales Representative to join our team. The Sales Representative will be responsible for driving sales and building relationships with new and existing clients. This is a great opportunity for someone with a passion for sales and technology to contribute to our company's growth. **Duties**: - Conduct...
-
Customer Service Representative
6 days ago
North York, Canada Dodds Garage Doors Systems Inc Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - No degree, certificate or diploma - ** Tasks**: - Act as spokesperson for an organization - Answer written and oral inquiries - Address customers' complaints or concerns - Answer inquiries and provide...