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Abi Day Program Case Manager
2 months ago
Job Status:
**Permanent, Full-Time**
- Reports To:
**Neuro Behavioural Clinical Manager**
- Hours of Work (shifts):
**Monday to Friday - Days**
- Internal Posting Dates:
**May 6 - 10, 2024**
- Salary Range:
**$41.06 - $52.30 per hour**
- Employee Group:
**Non-Union**
**Join our team, where compassion meets excellence E**xplore our integrated campus to learn** **more.**
**Effective April 1, 2024, University Health Network (UHN) and West Park Healthcare Centre have come together to form Canada's most comprehensive and specialized rehabilitation and complex continuing care centre. Learn more about our integration, new hospital and **building Canada's leading rehabilitation ecosystem **here**.**
**Job Overview**:
The Case Manager is responsible for helping patients achieve autonomy, and coordinating and providing safe timely services to the affected patients by meeting with them, working to understand their needs and connecting them to the appropriate resources.
The Case Manager works in the hospital or community to screen patients referred to the Day Program with the Behavioural staff in the program to determine suitability for participation in the Day Program. They refer the patient for supports that may facilitate participation in the Day Program and in their community. The Case Manager also assists the patient in transitioning to other Day Programs, school, home or work once their length of stay is complete. This role may at times be mobile, requiring driving to patient locations, and may at times also require the ability to provide supports via technology
The Case Manager is also responsible for co-creating content and co-facilitating Day Program one day per week and may be responsible for co-facilitating community outings at times.
**Accountabilities**:
**Specific Accountabilities**:
The Case Manager role may at times be mobile, requiring driving to patient locations. It also requires the ability to deliver services in a virtual format if required.
- Knowledge of the principles of case management theory/practice using a patient-centred philosophy
- Provides intake screening, and assessment for referral to services in conjunction with the team
- On patient admission, provides the following: completes on-site intake and updates electronic clinical record as required; provides facility orientation.
- Completes a comprehensive assessment of the nature of each patient’s unique goals and needs through collaborative engagement with each patient and their respective support networks
- Liaise with referral sources and external care providers to provide input and education around resources available in the patient’s communities
- Facilitates completion of referrals/service request forms to resources in hospital and community.
- Delivers community based learning to agencies.
- Supports patients and their families to manage self-care, develop social and emotional skills, and prevent relapses through supportive coaching, demonstrations and modeling, via facilitation of interactive activities such as individual and group workshops and meetings in conjunction with other Day Program team members.
- Encourages socialization and support among program participants; works with patients to promote informed decision making and to improve their quality of life.
- Facilitates patient utilization of appropriate community services and rehabilitative programs by researching and liaising with available services, providing related advice and consultation to patients, and providing referrals to appropriate community treatment alternatives and services, including residential programs, family therapy, marital and separation counselling, alcohol and drug treatment, victim assistance, employee assistance programs, clubhouses, transition homes, vocational programs and other agencies. Utilizes available community resources such as volunteers, community groups, alternate care services and other service agencies to develop supportive and rehabilitative programs for adults and their families.
- Performs risk assessment for suicide, violence or homicide when indicated; determines the strengths of the patient and community supports that they have available to them; advises patient of alternative services that should be considered; documents the onset, duration and severity of the current problem.
- Contributes to team building and program and policy development by participating in regular team meetings and peer review processes.
- Initiates and participates in individual professional development; maintains current knowledge and skills in relation to ABI, rehabilitation, addiction, co-morbid conditions, dual diagnosis, and family issues. Keeps abreast of community resources especially as it relates to referral sources.
- Performs other related duties as assigned.
**Unit Accountabilities**:
**Functional Guidance**
- Develop a collaborative, supportive and therapeutic relationship with each Day Program patient
- Sound clinical knowledge
