Case Manager

3 months ago

Toronto, Canada COTA Health Full time

**CASE MANAGER, ACQUIRED BRAIN INJURY**

**North York Integrated Service Teams - ISTs**

**One (1) Bargaining Unit, **Permanent** Full Time **position**

**Monday-Friday: 9:00am-5:00pm**

**About Cota**

If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from you

We provide a collaborative and inclusive work environment that emphasizes employee support, learning opportunities and excellence in our field. We offer flexible hours and employer-paid benefits for some classifications along with other perks and wellness activities.

For 50 years, Cota has been supporting adults with mental health and cognitive challenges to live well within their community. We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives.

To find out more about us and our programs/services and employee benefits please visit our website

**Role Overview**

The ABI Case Manager works as part of the IST team, to assist persons living with an ABI resulting from traumatic head injury and/or stroke in the community. The ABI Case Manager utilizes his/her knowledge and skills specific to the ABI field in order to perform the following activities:

- Connecting/engaging with clients,
- Developing goal plans with the clients,
- Teaching skills and compensatory strategies to assist clients in living with their ABI
- Supporting individual recovery and assisting clients to link with and/or

**About the Team**
- The multidisciplinary format of our ISTs allow each Case Manager to offer service to clients within his/her area of expertise while promoting knowledge exchange and mutual support amongst team members to enable better care to clients presenting with complex needs. The NY-IST Team is comprised of service providers in the following positions:

- Acquired Brain Injury Case Managers
- Addictions Case Managers
- Dual Diagnosis Case Managers
- Geriatric Mental Health Case Managers Mental Health Case Managers

**Primary Responsibilities**:

- Conduct face-to-face assessments with clients at their locations including but not limited to home, shelters and hospitals.
- Interact directly with referral source, physicians, and other services involved in client’s care.
- Initiate services to clients at the point of intake to ensure that proper assessment and initial service response occurs.
- Develop care plans with clients and complete the Inter Rai Cha assessments as required.
- Collaborate with other systems, organizations and individuals from courts, probation, short-term residential beds program, hospital and community to ensure a well-coordinated service system.
- Record client status/progress using the appropriate electronic charting system.
- A combination of a BSW, MSW or other regulated health care professional designation and a minimum of 1-year direct experience in the delivery of acquired brain injury services,
- OR
- A combination of a post-secondary degree or diploma in a related field with 4 years of direct experience in the delivery of acquired brain injury services.
- AND
- Preference will be given to individuals who have specialized education/training/ certification in the field of acquired brain injury. For example: neuro-rehabilitation, cognitive interventions, neuropsychological assessment, principles of applied behavioral analysis, group facilitation, OBIA’s Brain Basics Training Program, or Level 1 or 2 certification, Behavioural Science Technology.
- Sound clinical knowledge and understanding of the ABI client population and demonstrated ability to work independently and effectively with individuals with serious mental illness and complex needs.
- Knowledge of the principles of case management theory and practice using a client-centred/recovery oriented philosophy.
- Demonstrated ability to use problem-solving techniques to identify and assess client needs and develop appropriate intervention strategies.
- Proven skills in working with challenging behaviors and high-risk environments
- Excellent knowledge of community resources specific to ABI population and demonstrated ability to negotiate with others on behalf of clients.
- Demonstrated initiative and follow-through in completing tasks.
- Excellent clinical judgment and decision-making skills, including a keen awareness of client-clinician boundary issues.
- Demonstrated ability to effectively manage crisis or conflict situations and solid skills in de-escalating crisis situations.
- Ability to function well in team environments and to act as a resource to colleagues.
- High degree of professionalism.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and Inter Rai Cha.

**Working conditions**:

- Access to a vehicle.
- Conduct visits in the clients’ locations, including but not limited to homes, shelters and hospit

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