Student Advisor

1 month ago

Edmonton, Canada University of Alberta Full time

**EDU Dean Of Education**:

- Competition No.

**S107551459**
- Posting Date

**Jul 11, 2023**
- Closing Date

**Jul 18, 2023**
- Position Type

**Full Time - Operating Funded**
- Salary Range

**$51,055 to $69,342 per year**
- Grade

**08**
- Hours

**35.00**

This position is a part of the Non-Academic Staff Association (NASA).

This position has a term length of 1 year plus a day from hire and offers a comprehensive benefits package which can be viewed on our** **Benefits Overview page**.**

**Location - **This role his hybrid with a mix of remote and in person, with on-site work primarily taking place at North Campus, Edmonton.

**Working for the University of Alberta**

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

**Working for the Faculty**

The Education Student Services (ESS) unit in the Faculty of Education is a dynamic environment where flexibility and adaptability are essential. Undergraduate Student Advisors support the Associate Dean - Undergraduate Programs and Services and report directly to the Education Student Services Manager. The Faculty of Education advises approximately 3,000 current students, and evaluates and processes admissions files resulting in approximately 1,100 newly admitted students, per academic year. Undergraduate Student Advisors play an integral part in the day to day functioning of the unit and the faculty.

**Position Summary**

Student Advisors perform a wide variety of student services duties in support of the undergraduate degree programs and provide student advising to both undergraduate applicants and current students. Student Advisor positions involve specialized roles and situational leadership duties, and within each position Student Advisors participate in situational leadership.

The incumbent is required to anticipate needs and daily fluctuations in workload to meet variable demands and independently prioritize their workload to meet expectations and timelines. It is desired that the incumbent brings a richly related set of experiences for this position, including directly related delivery of service to students, working knowledge of PeopleSoft Campus Solutions and practical experience with evaluating and processing admissions and transfer credit evaluations.

**Duties**
- Advises continuing students about university and faculty policies and procedures to provide accurate information to assist in making academic decisions such as course selection, registration, course withdrawals, deferred exams, grades, academic standing, and convocation
- Ensures that appropriate support for undergraduate course registration into education courses is provided to students which includes manually registering students into restricted enrolment courses and individual study courses. Assisting students when experiencing registration difficulties.
- Resolves student issues using interpretive judgment of university and faculty regulations in standard and non
- standard situations
- Coaches students to identify problems and possible strategies and resources; advises students on larger life issues, and refers to appropriate resources when necessary, including academic success and personal issues such as health, isolation, financial stress, career planning, etc.
- Collaborates with unit and university staff to promote student success, with a focus on the advising and support services available to students struggling to achieve success
- Assesses situations and identifies at-risk students, referring students with severe personal difficulties to the appropriate agencies and services on campus
- Documents all student interactions and success plans, re-connects with the student when necessary to monitor success
- Ensures that policies and procedures are applied with the care in the management and accessing of student files and records in adherence with FOIP
- Promotes undergraduate degree programs through recruitment activities (i.e. Open House) and student orientation programs (i.e. Faculty Welcome Events and Registration Events)
- Contributes to the overall effective operation of the Education Student Servic

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