![CT Corporation](https://media.trabajo.org/img/noimg.jpg)
Program Manager, Delivery Excellence
3 months ago
**What you’ll do**
Working in the IT division within Product Engineering (Legacy Modernization), the Delivery Manager is part of the Delivery Excellence Chapter and has accountability for the delivery at a Pod level. The Pod is composed of 2 or more squads with related product missions. The Pod is responsible for continuous delivery of evolving technology product(s) with a goal to meet customer-centric outcomes with every release.
The Delivery Manager role is focused on serving the needs of the pod and supporting the pod in achieving its goals. The Delivery Manager will continuously evolve the Agile capabilities of the team, focus on team dynamics, remove impediments to success, and coordinate dependencies across Pods.
The Delivery Manager will support the Product Leadership and Scrum Masters to enable the team to meet the customer-focused outcomes. As part of the Delivery Excellence Chapter, the Delivery Manager will contribute to the Chapter’s body of knowledge and best practices, and as a senior member of the Chapter will coach and mentor other scrum masters.
- Advises and coaches the Pod on Agile and Lean values, practices, and processes. Ensures that the Agile pod is staffed, effective, productive, and focused on the sprint goals and customer outcomes.
- Clears the runway so that the Pod can meet the quarterly objectives, removes blockers that can not be resolved by the squad-level Scrum Masters. They will find resources and garner support to address critical roadblocks. The Delivery Manager will support issues that exceed the capability of a Scrum Master to address.
- Identifies dependencies with other Pods and determines how to manage those dependencies without impacting the progress of the Pod. Likewise, works with other Pods to deliver features on which they are dependent. Creates and maintains the Pod Release Board.
- Create metrics and tools, or ensure adoption of the Agile COE metrics and tools, to measure success and recognize progress of the squads within the Pod. Has the ability to identify and utilize beneficial metrics, interpreting them and course correcting.
- Facilitates, participates, and collaborates in cross functional planning sessions to raise milestones, issues, dependencies, etc.
- Provides a high level of relationship management, resolving conflicts and enabling discussions between stakeholders, management, co-workers and Pod members with varied interests.
- Rigorously facilitates communication and collaboration inside and outside the Pod. Fosters close cooperation across all Pod members and encourages cross-training and support of each other.
- As part of the Delivery Excellence Chapter, the Delivery Manager contributes to agile management best practices within the enterprise to help maintain and promote agile management practices and professionalism.
**What you bring**
- 5+ years of relevant work experience with Agile. Specific experience in Agile methodologies such as SAFe is an asset.
- Certified Scrum Practitioner (CSM) or Certified Scrum Coach (CSC) or equivalent formal education in Agile is an asset.
- Delivery or software development background. Education in Computer Science or similar is preferred.
- Team Leadership through influence - experienced in assessing and driving necessary actions to improve.
- Able to develop and foster teamwork and facilitate team dynamics.
- Strong communication skills - Able to propagate information promptly, clearly, and unambiguously.
- Excellent problem-solving, organizational, and analytical skills, with the ability to coach and mentor all roles on a Scrum team.
- Skilled in building relationships and navigating through organizational layers.
- Ability to scale thinking and analysis from strategic to detail and vice versa.
- Very strong customer and delivery focus.
- Knowledge of Retail Business/Technology is an asset.
**Hybrid**
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
**About Us**
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-
-
Program Manager, Delivery Excellence
3 months ago
Toronto, Canada CT Corporation Full time**What you’ll do** Working in the IT division within Product Engineering (Legacy Modernization), the Delivery Manager is part of the Delivery Excellence Chapter and has accountability for the delivery at a Pod level. The Pod is composed of 2 or more squads with related product missions. The Pod is responsible for continuous delivery of evolving technology...
-
Delivery Program Manager
3 months ago
Toronto, Canada Canadian Tire Corporation Full time**What you’ll do** As part of the Product Engineering Center Of Excellence, the Delivery Program Manager manages and is accountable for delivery key technical and transformational programs. These program are critical to organizational effectiveness and efficiency through developing and delivering tools that help manage knowledge and performance of product...
-
Program Delivery Manager
3 months ago
Toronto, Canada Advantage Group Full time**Who We Are** Advantage believes that stronger collaboration leads to better business results in any market and any industry. Our relationship benchmarking capabilities have become the gold standard for measuring business-to-business engagement in over 40+ countries for over 30 years. **Who We Are Seeking** **In other words, we need someone who**: - Has...
-
Manager, Program Delivery
3 months ago
Toronto, Canada Capital One Full time161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Manager, Program Delivery **Our Capital One Team** At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity,...
-
Portfolio Program Manager
1 week ago
Old Toronto, Canada Ontario Centres of Excellence Full timeb>The Opportunity- One Year Contract: Reporting to the Director, Strategy & Programs - Automotive and Mobility, the Program Portfolio Manager is responsible for the day-to-day execution of programs within the Automotive and Mobility portfolio, with additional outward-facing program oversight responsibilities with funders and projects, including project...
-
Manager, Program Development
3 months ago
Toronto, Canada Ministry of Public and Business Service Delivery Full time**Government Information Technology Ontario (GovTechON)** is committed to creating a modern, tech-enabled government that ensures Ontarians have a simple, reliable, and consistent experience powered by user-centric technology choices. They are responsible for developing plans that focus on evolving IT capabilities to transform public service delivery,...
-
Program Manager, Product Delivery
2 months ago
Toronto, Canada Hootsuite Full timeWe are seeking a Program Manager (Product Delivery) to join our PMO team and own program and project management efforts for specified business unit(s). This individual will be responsible for planning, and consistent execution within a budget and with mínimal disruptions. The Program Manager will report to the VP of Program Management. This role reports to...
-
Senior Manager, Program Assurance and Delivery
11 hours ago
Toronto, Ontario, Canada Info-Tech Research Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager to join our team at Info-Tech Research Group. As a Senior Manager, Program Assurance and Delivery, you will play a key role in leading consulting engagements and partnering with large enterprise program teams to deliver high-quality results.Key ResponsibilitiesProject DeliveryLead...
-
Lead Program Manager
13 hours ago
Toronto, Ontario, Canada Porter Airlines Full timeJob SummaryPorter Airlines is seeking a seasoned Program Manager to lead our Solutions Delivery team. In this role, you will oversee a portfolio of projects and lead a team of Project Managers. You will be responsible for the conceptualization and analysis stages of our implementation cycle. The Program Manager reports directly to the Director, Enterprise...
-
Senior Program Delivery Manager
5 days ago
Old Toronto, Canada ProViso Staffing Full timeSummary of day-to-day responsibilities: • The Program Delivery Manager will report to the AVP & Managing Director – Program Delivery Lead and will provide overall program/project management support including program/project status reporting, roadmap scheduling, risk & issue management, project financial management, integrated status reporting and...
-
Senior Program Delivery Manager
5 days ago
Old Toronto, Canada ProViso Staffing Full timeSummary of day-to-day responsibilities: • The Program Delivery Manager will report to the AVP & Managing Director – Program Delivery Lead and will provide overall program/project management support including program/project status reporting, roadmap scheduling, risk & issue management, project financial management, integrated status reporting and...
-
Senior Program Delivery Manager
1 week ago
Toronto, Canada Robertson & Company Ltd. Full timeSenior Program Delivery Manager // 1 Year Contract // Hybrid // Toronto Details MUST HAVE: 10+ years of program/project management experience delivering large-scale business and technology initiatives with complex solutions in a highly integrated setting. Direct experience managing Tier 1 sized
-
Program Portfolio Manager, Auto
3 months ago
Toronto, Canada Ontario Centres of Excellence Full timeThe Opportunity- One Year Contract: Reporting to the Director, Strategy & Programs - Automotive and Mobility, the Program Portfolio Manager is responsible for the day-to-day execution of programs within the Automotive and Mobility portfolio, with additional outward-facing program oversight responsibilities with funders and projects, including project...
-
Program Manager
10 hours ago
Toronto, Ontario, Canada Amazon Canada Fulfillment Services, ULC Full timeAbout the RoleAt Amazon Canada Fulfillment Services, ULC, we're committed to delivering exceptional customer experiences through innovative and efficient logistics solutions. As a Senior Program Manager, you'll play a critical role in driving business growth and improving operational performance in our last mile delivery space.Key ResponsibilitiesDevelop and...
-
Service Delivery Manager
11 hours ago
Toronto, Ontario, Canada GardaWorld Full timeAbout the Role:GardaWorld is seeking a seasoned Bilingual Service Delivery Manager to drive operational efficiency and strategic initiatives. As a key member of our team, you will be responsible for steering our day-to-day functions towards excellence.Key Responsibilities:Conduct and manage daily operations to meet productivity targets and quality...
-
Chief of Program Delivery
2 months ago
Toronto, Canada Pinnguaq Association Full time**Job Title**: Chief of Program Delivery **Term**: Indeterminate **Location**: Remote work is available with priority given in the following locations; - Kawartha Lakes, Ontario - Iqaluit, Nunavut - Pangnirtung, Nunavut **Reports To** Chief Executive Officer **Manages**: The Division of Mentorship and Job Creation and the Division of Delivery **Direct...
-
Technical Program/delivery Manager
1 month ago
Toronto, Ontario, Canada Robots and Pencils Full timeCompany DescriptionWE EMBRACE A TALENT-LED CULTUREOur work is driven by our team's desire to be pioneers.In 2009, we created Robots & Pencils with the then-contrarian view that mobile would be more transformative than the Internet. Turns out we were right.Today, our thinking is rooted in the belief that, in the age of unprecedented technology acceleration,...
-
Manager, Customer Service Delivery Excellence
2 months ago
Toronto, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Reporting to the Dir, Customer Service Delivery Excellence, the incumbent will maintain existing and...
-
Technical Program/Delivery Manager
1 month ago
Old Toronto, Canada Cari Full timeIT Technical Program/Delivery Manager - Canada basedFull-timeWE EMBRACE A TALENT-LED CULTUREOur work is driven by our team’s desire to be pioneers.In 2009, we created Robots & Pencils with the then-contrarian view that mobile would be more transformative than the Internet. Turns out we were right.Today, our thinking is rooted in the belief that, in the age...
-
Program Portfolio Manager, Auto
1 week ago
Old Toronto, Canada Ontario Centres of Excellence Full timeThe Opportunity- One Year Contract: Reporting to the Director, Strategy & Programs - Automotive and Mobility, the Program Portfolio Manager is responsible for the day-to-day execution of programs within the Automotive and Mobility portfolio, with additional outward-facing program oversight responsibilities with funders and projects, including project...