Lead, Program Delivery

7 months ago

Toronto, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

- Fully paid medical, dental and vision coverage from your first day
- Health care spending account
- Premium defined benefit pension plan
- 3 personal days and 2 float days annually
- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
- Career development opportunities
- A collaborative values-based team culture
- A wellness programs
- A hybrid working model
- Participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Lead, Program Delivery is part of the Prevention and Screening team, under the Population Health & Value-Based Health Systems Portfolio at Ontario Health.

The Lead, Program Delivery plays a critical role in ensuring that the team achieves its objectives in the Ontario Cancer Plan and its commitments to the Ministry of Health. The position provides expertise for the development, planning and implementation of program changes for the four Cancer Screening programs in Ontario, and supports the day-to-day work of delivering these programs: the Ontario Breast Screening Program, Colon Cancer Check, the Ontario Cervical Screening Program and the Ontario Lung Screening Program. This role includes leading a suite of initiatives and the associated change management activities to support program enhancements and improvements.

Here is what you will be doing:
Program and Operational Responsibilities
- Use collaborative leadership style to lead key elements of work.
- Actively manage projects or initiatives, including effectively communicating with relevant stakeholders, managing work plans, driving agendas, and providing input in a collaborative setting.
- Monitor, analyze, and identify areas for improvement.
- Define scope and deliverables of initiatives in coordination with the Manager, Director, and other stakeholders.
- Identify issues and risks in a timely manner and escalate appropriately, proposing recommended mitigations as required.
- Ensure product content quality, accuracy, process and methodology.
- Lead the development of program products to execute on the program plan, support internal and external communication, reporting and decision-making, including but not limited to presentations, briefing notes, reports, executive summaries, and status updates.
- Conduct qualitative and quantitative analyses that have an impact on key initiatives and/or multiple stakeholders, to support project and/or program goals, as required.
- Define program/operational requirements and translate these into solutions that achieve objectives and/or address key issues; implement, monitor and test the recommendations/solutions developed
- Work with the Manager and Director in managing program elements and ensure they comply with standards and expectations.
- Manage multiple projects concurrently within timelines.
- Collaborate with OH colleagues to support and execute other activities related to the programs.
- Mentor new team members as required.

Stakeholder Management
- Lead the team in planning and executing stakeholder consultations for key initiatives.
- Partner with internal and external stakeholders to deliver, communicate complex concepts, and support change management to ensure executed initiatives and analyses meet defined requirements.
- Develop relationships with colleagues across the organization and external partners to understand best practices, issues and needs.
- Demonstrate leadership and integrity in interactions with internal and external stakeholders.
- Collaborate with internal colleagues to ensure program products are delivered on-time and on budget.

Here is what you will need to be successful:
Education and Experience
- A Bachelor Degree in health sciences, master’s degree in health sciences (preferred), health administration, public health, health informatics or a related field of study
- 5-8 years overall working experience in a health care setting; with 3 years experience leading projects/programs, preferably experience in quality improvement projects in health care
- knowledge of the Canadian health care system

Knowledge and Skills
- A strong understanding of Ontario’s health care system, including gaps between actual and ideal care, reasons for these gaps, and mechanisms available to address them
- Excellent interpersonal and relationship-building skills, with demonstrated experience e

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