Manager, Program Development

7 months ago

Toronto, Canada Ministry of Public and Business Service Delivery Full time

**Government Information Technology Ontario (GovTechON)** is committed to creating a modern, tech-enabled government that ensures Ontarians have a simple, reliable, and consistent experience powered by user-centric technology choices. They are responsible for developing plans that focus on evolving IT capabilities to transform public service delivery, providing user-centred, digital solutions and creating positive outcomes for Ontario.

Join a dedicated team of program delivery and engagement experts in the Enterprise Experience & Digital Futures branch, Office of the Corporate Chief Information Officer (OCCIO) who strive to create the conditions for a more informed, engaged and values-driven culture in GovTechON.

**1) Learning & Culture**: Positioning GovTechON as a talent leader/employee of choice |Optimizing, engagement and learning and development strategies | Championing diversity, equity and inclusion in support of the OPS People Plan.

**2) Technology & Society**: Driving the brand and value proposition of GovTechON through governance, internal and external partnerships and committees, and executive communications.

Your success will be in creating the conditions for an aligned, informed, engaged, and value-driven culture in GovTechON, leading a team of program delivery and planning experts dedicated to that shared vision.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: Reporting directly to the Director, IT Enterprise Experience & Digital Futures, the Manager, Program Development, will:

- Empower your team to grow and develop to their full potential, fostering a culture of diversity, inclusion, equity, and excellence.
- Leverage your program leadership and strategic influencing skills to strengthen the capacity within your team, your division, across GovTechON.
- Ensure that your team has the necessary support, tools, and information they need to deliver on their priorities.
- Lead the planning, production, and execution of internal and external engagements for GovTechON.
- Continually iterate and improve ongoing programs through establishing key metrics and collecting and analyzing the data for insights.
- Provide a holistic view of GovTechON programs, events and learning and development initiatives, growing an employee engagement community of practice to ensure a cohesive approach to employee experience across the organization based on strategic direction set by CCIO.

**How do I qualify?**:
**Leadership Skills**:

- You model a culture that is inclusive, anti-racist and focused on transforming the public sector for the better.
- You have a strong commitment to teamwork, collaboration, and empowering people to do their best work
- You have work/project management and multi-tasking skills, including initiative, coordinating, and organizing skills.
- You have the flexibility and resilience to adapt in a complex ever-changing environment.
- You have demonstrated success in fostering an environment of continuous improvement, respect, creativity, and excellence.

**Relationship Management and Communication Skills**:

- You have superior oral communication, consultation and presentation skills to provide technical guidance, advice and education.
- You have a proven track record of building strong, trusting, and collaborative relationships at all levels, with various stakeholder groups.
- You can use your tact, discretion, and political acuity to deal effectively with staff, stakeholders, and senior decision makers.
- You have experience anticipating and mitigating contentious issues impacting government transformation, demonstrating excellent analytical and problem-solving skills.
- You are skilled in distilling complex issues/ideas into succinct messages for senior decision makers.

**Knowledge & Technical Skills**:

- You have, or will develop, a deep understanding of the employee experience needs of GovTechON to develop programs and events that meet those needs.
- You are up to date with the latest employee engagement and learning and development trends within the OPS and beyond.

**Analytical and Project Management Skills**:

- You have well-honed planning, analytical and program development skills to implement programs, lead evaluation, assess impacts and identify service

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