Program Manager, Delivery Excellence

5 months ago

Toronto, Canada CT Corporation Full time

**What you’ll do**

Working in the IT division within Product Engineering (Legacy Modernization), the Delivery Manager is part of the Delivery Excellence Chapter and has accountability for the delivery at a Pod level. The Pod is composed of 2 or more squads with related product missions. The Pod is responsible for continuous delivery of evolving technology product(s) with a goal to meet customer-centric outcomes with every release.

The Delivery Manager role is focused on serving the needs of the pod and supporting the pod in achieving its goals. The Delivery Manager will continuously evolve the Agile capabilities of the team, focus on team dynamics, remove impediments to success, and coordinate dependencies across Pods.

The Delivery Manager will support the Product Leadership and Scrum Masters to enable the team to meet the customer-focused outcomes. As part of the Delivery Excellence Chapter, the Delivery Manager will contribute to the Chapter’s body of knowledge and best practices, and as a senior member of the Chapter will coach and mentor other scrum masters.
- Advises and coaches the Pod on Agile and Lean values, practices, and processes. Ensures that the Agile pod is staffed, effective, productive, and focused on the sprint goals and customer outcomes.
- Clears the runway so that the Pod can meet the quarterly objectives, removes blockers that can not be resolved by the squad-level Scrum Masters. They will find resources and garner support to address critical roadblocks. The Delivery Manager will support issues that exceed the capability of a Scrum Master to address.
- Identifies dependencies with other Pods and determines how to manage those dependencies without impacting the progress of the Pod. Likewise, works with other Pods to deliver features on which they are dependent. Creates and maintains the Pod Release Board.
- Create metrics and tools, or ensure adoption of the Agile COE metrics and tools, to measure success and recognize progress of the squads within the Pod. Has the ability to identify and utilize beneficial metrics, interpreting them and course correcting.
- Facilitates, participates, and collaborates in cross functional planning sessions to raise milestones, issues, dependencies, etc.
- Provides a high level of relationship management, resolving conflicts and enabling discussions between stakeholders, management, co-workers and Pod members with varied interests.
- Rigorously facilitates communication and collaboration inside and outside the Pod. Fosters close cooperation across all Pod members and encourages cross-training and support of each other.
- As part of the Delivery Excellence Chapter, the Delivery Manager contributes to agile management best practices within the enterprise to help maintain and promote agile management practices and professionalism.

**What you bring**
- 5+ years of relevant work experience with Agile. Specific experience in Agile methodologies such as SAFe is an asset.
- Certified Scrum Practitioner (CSM) or Certified Scrum Coach (CSC) or equivalent formal education in Agile is an asset.
- Delivery or software development background. Education in Computer Science or similar is preferred.
- Team Leadership through influence - experienced in assessing and driving necessary actions to improve.
- Able to develop and foster teamwork and facilitate team dynamics.
- Strong communication skills - Able to propagate information promptly, clearly, and unambiguously.
- Excellent problem-solving, organizational, and analytical skills, with the ability to coach and mentor all roles on a Scrum team.
- Skilled in building relationships and navigating through organizational layers.
- Ability to scale thinking and analysis from strategic to detail and vice versa.
- Very strong customer and delivery focus.
- Knowledge of Retail Business/Technology is an asset.

**Hybrid**

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

**À propos de nous**

La Société Canadian Tire Limitée (Société) est l’une des entreprises les plus admirées et les plus respectées au Canada. Nous disposons de plus de 90 marques détenues, 1 700 détaillants, des services financiers, des capacités exemplaires en matière de commerce électronique et des stratégies de marchandisage passionnantes à la fine pointe du marché. Nous avons de grands rêves et nous travaillons ensemble pour innover de manière ciblée pour nos clients à tous les niveaux de nos activités, en investissant dans de nouvelles technologies et de nouveaux produits et en redoublant de talent pour faire avancer l’entreprise. Nous offrons des salaires concurrentiels aux employés de la Société Canadian Tire, ainsi que des rabais en magasin, des programmes d’apprentissage offerts par l’entremise de l

  • Program Manager, Delivery Excellence

    5 months ago

    Toronto, Canada CT Corporation Full time

    **What you’ll do** Working in the IT division within Product Engineering (Legacy Modernization), the Delivery Manager is part of the Delivery Excellence Chapter and has accountability for the delivery at a Pod level. The Pod is composed of 2 or more squads with related product missions. The Pod is responsible for continuous delivery of evolving technology...

  • Delivery Program Manager

    5 months ago

    Toronto, Canada Canadian Tire Corporation Full time

    **What you’ll do** As part of the Product Engineering Center Of Excellence, the Delivery Program Manager manages and is accountable for delivery key technical and transformational programs. These program are critical to organizational effectiveness and efficiency through developing and delivering tools that help manage knowledge and performance of product...

  • Delivery Program Manager

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Delivery Program ManagerAbout the Role:We are seeking a highly skilled Delivery Program Manager to lead our Customer Communications Composition team. As a Delivery Program Manager, you will be responsible for coordinating development and delivery activities, ensuring deliverables meet the highest quality standards, and adhering to defined release,...

  • Delivery Program Manager

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleThe Delivery Program Manager will be responsible for coordinating development and delivery activities within the Customer Communications Composition team, ensuring deliverables meet the highest quality standards while adhering to defined release, change, project, and architectural standards and methodologies.This role will manage sub-projects...

  • Delivery Program Manager

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Job SummaryThe Delivery Lead coordinates development and delivery activities within the Customer Communications Composition team and ensures deliverables are of the highest quality while adhering to defined release, change, project and architectural standards and methodologies by leveraging a team of technical staff.Main ResponsibilitiesManages sub-projects...

  • Delivery Program Manager

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Job SummaryThe Delivery Lead coordinates development and delivery activities within the Customer Communications Composition team and ensures deliverables are of the highest quality while adhering to defined release, change, project and architectural standards and methodologies by leveraging a team of technical staff.Key ResponsibilitiesManages sub-projects...

  • Delivery Representative

    1 week ago

    Toronto, Canada Truck 4 Delivery Full time

    **Overview** **92 Havenbrook Blvd, North York, ON M2J 1B2** **Duties** - Safely operate delivery vehicles to transport products to designated locations. - Load and unload items, ensuring proper handling and securing of goods during transit. - Perform heavy lifting as required, adhering to safety protocols to prevent injury. - Communicate effectively with...

  • Delivery Program Manager

    3 weeks ago

    Toronto, Ontario, Canada Canadian Tire Corporation Full time

    About the RoleAs a Delivery Program Manager at Canadian Tire Corporation, you will be a key leader on the Solution Delivery Team responsible for implementing the Triangle Rewards Loyalty Platform. This is a complex project that requires strong leadership, communication, and delivery management skills to drive collaboration and ensure the platform's overall...

  • Delivery Program Manager

    3 weeks ago

    Toronto, Canada Canadian Tire Corporation Full time

    **What you’ll do** Working in the Canadian Tire Technology Department, you will be a leader on the Solution Delivery Team responsible for implementing the Triangle Rewards Loyalty Platform for Canadian Tire, its partners, and customers. The Delivery Program Manager will manage multiple programs or initiatives ensuring seamless coordination between various...

  • Program Delivery Manager

    5 months ago

    Toronto, Canada Advantage Group Full time

    **Who We Are** Advantage believes that stronger collaboration leads to better business results in any market and any industry. Our relationship benchmarking capabilities have become the gold standard for measuring business-to-business engagement in over 40+ countries for over 30 years. **Who We Are Seeking** **In other words, we need someone who**: - Has...

  • Delivery Program Manager

    3 weeks ago

    Toronto, Canada Canadian Tire Corporation Full time

    What you’ll do Working in the Canadian Tire Technology Department, you will be a leader on the Solution Delivery Team responsible for implementing the Triangle Rewards Loyalty Platform for Canadian Tire, its partners, and customers. The Delivery Program Manager will manage multiple programs or initiatives ensuring seamless coordination between various...

  • Delivery Program Manager

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Job SummaryThe Delivery Lead coordinates development and delivery activities within the Customer Communications Composition team and ensures deliverables are of the highest quality while adhering to defined release, change, project and architectural standards and methodologies by leveraging a team of technical staff.Main Responsibilities Leads the day-to-day...

  • Manager, Program Delivery

    5 months ago

    Toronto, Canada Capital One Full time

    161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Manager, Program Delivery **Our Capital One Team** At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity,...

  • Program Manager

    4 weeks ago

    Toronto, Ontario, Canada Aviso Wealth Full time

    Program Manager - Enterprise DeliveryAviso Wealth is seeking a highly skilled Program Manager to join our Enterprise Delivery team. As a Program Manager, you will be responsible for ensuring programs and their constituent projects produce the required products, solutions, and services. This role will ensure the business case is realized while managing...

  • Senior Delivery Program Manager

    1 week ago

    Toronto, Ontario, Canada Canadian Tire Corporation Full time

    Job SummaryDelivery Program ManagerResults-driven Delivery Program Manager to manage multiple programs or initiatives, ensuring seamless coordination between various stakeholders within a collaborative Agile methodology.The role requires strong leadership, communication, and delivery management skills to drive collaboration and ensure the platform's overall...

  • Head of Program Delivery

    5 days ago

    Toronto, Ontario, Canada Mace Full time

    Project OverviewMace, a leading infrastructure consultancy, is seeking an experienced Head of Program Delivery to join our Canadian team. In this role, you will be responsible for supporting the delivery of a significant amount of multi-discipline rail construction as part of the Metrolinx GO Expansion scheme.Key ResponsibilitiesLead the development and...

  • Senior Program Delivery Manager

    3 weeks ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryAre you a results-driven professional who thrives on delivering high-performing applications? We are seeking a talented and creative Senior Program Delivery Manager to join our team at the Royal Bank of Canada. As a key member of our Global Functions Technology (GFT) team, you will collaborate with partners from across the company to deliver...

  • Senior Program Delivery Manager

    4 weeks ago

    Toronto, Ontario, Canada Royal Bank of Canada> Full time

    Job SummaryWe are seeking a highly skilled Senior Program Delivery Manager to join our team at the Royal Bank of Canada. As a key member of our organization, you will be responsible for delivering multiple projects across our Finance IT Data Delivery platform.Job DescriptionThe ideal candidate will have a minimum of 7-10 years of experience in Agile Project...

  • Senior Program Delivery Manager

    1 month ago

    Toronto, Ontario, Canada Royal Bank of Canada> Full time

    Job SummaryWe are seeking a highly skilled Senior Program Delivery Manager to join our team at the Royal Bank of Canada. As a key member of our organization, you will be responsible for delivering multiple projects across our Finance IT Data Delivery platform.Job DescriptionThe ideal candidate will have a minimum of 7-10 years of experience in Agile Project...

  • Delivery Lead

    4 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    Job DescriptionScotiabank is seeking a highly skilled Delivery Lead to join our team. As a key member of our Customer Communications Composition team, you will be responsible for coordinating development and delivery activities to ensure deliverables meet the highest quality standards.The ideal candidate will have a strong background in Agile methodologies...