Patient Experience Administrator

4 months ago


Thornhill, Canada Movement Sports Medicine + Physiotherapy Full time

**Movement Sports Medicine and Physiotherapy is looking for a part-time Patient Experience Administrator to join our multidisciplinary medical team of Physiotherapists and Sports Medicine doctors.**

Administration/management and customer service experience are an asset as we _**deeply prioritize**_creating a warm, welcoming environment for patients while also handling multiple tasks in an efficient manner.

We are able to offer 15-20 hours a week with shifts varying from the options below:

- Mon 7:30am-3:30pm
- Tues: 1pm-8pm
- Weds: 7:30am-3:30pm, 1pm-8pm
- Thurs:12pm-8pm
- Fri: 7:30am-3:30pm
- Sat: 9am-4pm

**Duties include but are not limited to**:

- Managing practitioner schedules as smoothly as possible (knowledge of Jane and Accuro EMR are an asset)
- Providing best possible experience to patients through comfortable conversation and great willingness to help both staff and patients as best as you can
- Corresponding with other clinics and referring doctors (mainly via fax) in accordance with CPSO requirements
- Bookkeeping: Processing, and reconciling payments
- Communicating efficiently with team as needed to ensure smooth operation of clinic, and best possible experience for client
- Inventory management
- Participating in team meetings to discuss opportunities for professional growth
- Completing tasks in accordance with given deadlines
- Motivated, eager to contribute and learn
- Reliable and eager to assist the team
- Has great people skills
- Takes initiative: able to manage/complete tasks on their own & as a team
- Proficient in Google Workspace systems and/or Jane, & Accuro EMR
- Proficient multitasker capable of utilizing multiple operating systems at once as well as handling client interactions
- Comfortable consistently interacting with patients in calm, and pleasant manner

Please submit your resume, and applicable references. **We will contact you if you meet our requirements.**

We can’t wait to hear from you

**Job Type**: Part-time
Part-time hours: 15-25 per week

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Flexible schedule
- On-site gym
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Application question(s):

- Considering the shift hours that we have posted, please provide your availability in relation to shifts you would be able to cover.

Work Location: In person



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