Manager, Travel and Relocation

2 weeks ago


Ottawa, Canada NAV Canada Full time

Job Posting Title

Manager, Travel and Relocation

Job Category

Travel & Relocation

Language Requirements

Bilingual / Bilingue

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2024-12-16

Job Grade

L1 Zone A

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

The Manager, Travel and Relocation is responsible for the management of the corporate relocation and travel programs, including the ATC FAM flight program, corporate hotel directory, meeting and conference services. The jobholder develops and administers the program policies and provides guidance pertaining to these programs. The jobholder is responsible for the control of expenses related to each program.

Job Description

Job Description

What NAV CANADA offers you:

- Challenging, team-oriented work environment
- Competitive compensation and flexible benefits
- Defined benefit pension plan
- Opportunities for growth and development
- Flexible work arrangements
- Diverse and inclusive workforce

In this role you will:

- Develop policies and provides guidance on matters relating to relocation, travel, ATC FAM flights, meetings and conferences to NAV CANADA employees, trainees and future employees
- Identify service providers and recommends selection of provider or services to senior management. The jobholder commits appropriate funds, prepares and negotiates the contract for the following services: travel provider (air, rail, etc.); travel agency; car rental; hotels; corporate travel and entertainment card; realtors; movers; ATC FAM flights; meeting and conference suppliers; event coordinators; audio visual providers; and catering services
- Control the following benefits which are governed by the policy related to the corporate relocation, travel and ATC FAM flight programs: isolated posts; kilometric rates; meal per diems; incidentals; lump sum allocations; Home Owner Assistance Plan (HOAP); Home Equity Protection (HEP); House Hunting Trips (HHT); and Temporary Duel Residence Allowance (TDRA)
- Determine the corporate relocation program budget and manages the travel program and ATC FAM flights program budget by developing budgetary plans and forecasting projections for future needs. Commits corporate funds for employee relocations, travel, ATC FAM flights and hotel programs, identifies the requirements for contract service providers as well as overseeing contractors including determining contract performance
- Serve on departmental administrative committees, representing relocation, travel, ATC FAM flights and meetings and conferences programs in departmental and interdepartmental meetings on administrative matters as required, including but not limited to the Allowance Committee of the NAV CANADA Joint Council.
- Provide direction to management and support consultations with representative of our bargaining agents regarding all NAV CANADA travel-related programs (relocation, travel, ATC FAM flights, meetings and conferences)
- Provide guidance to staff, develops performance and evaluation criteria, sets objectives, allocates priorities, assigns and assesses work, coaches and conducts performance appraisals.
- Be accountable for providing leadership and guidance to a small team of professionals.

What you bring:

- Bachelor’s degree, preferably in commerce or administration, or an acceptable combination of post-secondary education, training and / or experience
- Experience in managing staff (union and management) and the administration of general, financial and administrative services
- Experience in managing policies in a labour relations environment.
- Experience in developing, implementing and administering policies, procedures and practices
- Experience in negotiations and procurement processes
- Experience in the management of client relocation issues
- Substantive knowledge of travel and relocation management services and governing policies
- Knowledge of industry trends and developments
- Knowledge of human and financial resource management and NAV CANADA contracting policies
- Knowledge of NAV CANADA accountability framework, corporate values and principles and their relationship to achieving program objectives
- Excellent knowledge of industry suppliers (relocation, travel, conferences)
- Knowledge of the computer programs used within the corporate relocation and travel industry

How others describe you:

- Effective persuasive manner when dealing and consulting with service providers.
- Effective interpersonal and human relations skills.
- Excellent verbal and written communication skills in both official languages.

Working Conditions:

- This position is based at the Ottawa Head Office but may be eligible for a flexible work arrangement.
- If applicable: occasional travel required

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you t


  • Travel Advisor

    6 months ago


    Ottawa, Canada Ixtapa Travel Full time

    **About us** Ixtapa Travel is a small business in Ottawa, ON K1V 2R4. We are professional, agile, innovative, and our goal is to be the market leader in providing our clients with superior travel advice in a comprehensive, informative and in a timely manner. Our work environment includes: - Modern office setting - Growth opportunities - Wellness...

  • Team Lead

    3 months ago


    Ottawa, Canada TransferEASE Relocation Full time

    Relocation Consultant Our Company provides Global Relocation Services to Corporations worldwide. Principle Responsibilities - Provide in-depth real estate analysis for selling, buying and renting homes as well as delivering sound reporting of information and guidance to the corporation - Write clear decisive reports in both official languages to ensure the...


  • Ottawa, Canada World Expeditions Travel Group Full time

    We are seeking a reservation agent for the World Expeditions division, which offers unique small-group adventures to the world's most fascinating destinations. World Expeditions adventures focus on getting you outside of your comfort zone. Our trekking, cycling, and multi-activity adventures challenge and inspire you to reach new heights. As a reservation...


  • Ottawa, Canada World Expeditions Travel Group Full time

    UTracks, the active Europe travel division of the World Expeditions Travel Group, seeks a new team member at its Ottawa office. UTracks offers walking and cycling holidays throughout Europe in small groups or self-guided. We are a tour operator servicing North American clients, and we also service Canadian and American travel agents. As a UTracks agent, you...


  • Ottawa, Ontario, Canada Travel Industry Personnel Full time

    We are seeking an experienced professional to fill the role of Senior Travel Operations Coordinator. In this position, you will be responsible for coordinating travel arrangements for our clients, ensuring that their trips run smoothly and efficiently.The ideal candidate will have strong organizational skills, excellent communication abilities, and a keen...

  • Travel Consultant

    6 months ago


    Ottawa, Canada FELIX TRAVEL Full time

    **Responsibilities**: - Assist clients in planning and booking their travel arrangements, including flights, accommodations, transportation, and activities - Provide excellent customer service by understanding clients' needs and preferences, and offering personalized recommendations - Research and stay up-to-date on travel destinations, trends, and industry...

  • Travel Advisor

    7 months ago


    Ottawa, Canada Tempo Travel agency Full time

    **Description** We are seeking a highly motivated Tourism Agent to join our team in the Leisure, Travel & Tourism industry. As a Tourism Agent, you will play a crucial role in assisting customers with their travel plans and ensuring an exceptional travel experience. If you have a passion for travel, excellent communication skills, and a strong attention to...

  • Travel Consultant

    6 months ago


    Ottawa, Canada Downunder Travel Toronto Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience **Work setting**: - Travel agency **Tasks**: - Attend to other financial transactions,...

  • Luxury Travel Expert

    2 weeks ago


    Ottawa, Ontario, Canada Travel Industry Personnel Full time

    Senior Leisure Travel AdvisorWe are seeking an experienced Senior Leisure Travel Advisor to join our team at Travel Industry Personnel.This is a full-time opportunity working Monday-Friday 9am-5:30pm in-office, specializing in upscale higher end leisure travel including river cruises, FIT's, and exotic travel.The ideal candidate will have group travel...

  • Shah Travel

    7 months ago


    Ottawa, Canada shah travel & tours Full time

    Deira Travels is a renowned travel management company with headquarters in Dubai. We have been serving people since 1994 & spread roots through outlets across UAE & India as IATA accredited agent. We embraced the name & fame with the entrusted support of our customers enhanced by the excellent efforts & enthusiastic energy executed by the staff. We aim to...


  • Ottawa, Canada Direct Travel Full time

    Corporate Senior Travel Advisor – McCord Travel, Ottawa  Embark on the next step in your career journey with Direct Travel! As a Senior Corporate Travel Consultant at McCord Travel, A Direct Travel Company, you will be working in an exclusive environment that caters to our long-standing business and public sector clients while collaborating directly...

  • Travel Assistant

    6 months ago


    Ottawa, Canada Canada recruitment company Full time

    We are seeking a Travel Assistant to join our team and provide exceptional support to our clients during their journeys across Canada. - This role offers a competitive daily rate of CA$250 - CA$360 and exciting opportunities to explore the beauty of this country. - Strong communication and interpersonal skills - Detail-oriented and able to work in a...


  • Ottawa, Canada World Expeditions School Full time

    **World Expeditions Schools** is a division of the **World Expeditions Travel Group**. We are committed to providing safe, rewarding & fully customized school group travel experiences that achieve real personal development for students. We aim to provide quality ground services, exceptional value, expert advice, unique itineraries and friendly service from...

  • Travel Consultant

    3 months ago


    Ottawa, Canada World Expeditions Full time

    **Company Description** World Expeditions has been offering authentic and unique adventure travel holidays since 1975, focusing on taking travellers along off-the-beaten-path journeys. As pioneers in groundbreaking itineraries, our trips provide unforgettable experiences that go beyond the ordinary. This is a full-time Sales & Special Interest Groups role...


  • Ottawa, Ontario, Canada Sirva Full time

    Estimated salary: $50,000 - $70,000 per year.About the RoleWe are seeking a skilled Relocation Policy Advisor to join our team at Sirva. In this role, you will play a crucial part in providing relocation policy advice to customers through scheduled planning sessions.Key ResponsibilitiesDeliver daily planning sessions to customers via various channels,...


  • Ottawa, Ontario, Canada Sirva Bgrs Llc Full time

    At SIRVA BGRS LLC, we're seeking a skilled Relocation Policy Advisor to contribute to our success by providing relocation policy advice to our customers through scheduled planning sessions. As a key member of our team, you will be responsible for delivering high-quality service while ensuring compliance with our Relocation Directive.Salary: $55,000 - $65,000...


  • Ottawa, Ontario, Canada Sirva Full time

    Job DescriptionCompany Overview:Sirva is a leading relocation company that provides expert advice to customers through scheduled planning sessions.Salary: Estimated salary range: $50,000 - $70,000 per year, depending on experience and location.Job Responsibilities:Deliver daily average of seven 30-minute planning sessions as requested by customers.Record...


  • Ottawa, Canada SIRVA Full time

    **Role Overview** **What You’ll Be Doing** - Effectively resolve complex relocation problems within the constraints of the relocation policy - Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner - Complete all daily assigned call backs and follow ups to ensure customer satisfaction - Identify...


  • Ottawa, Ontario, Canada Sirva Bgrs Llc Full time

    We are seeking a detail-oriented and organized individual to join our team as a Global Relocation Coordinator.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be responsible for coordinating relocation services for clients worldwide.Key Responsibilities:Coordinate relocation services: Manage relocation claims,...


  • Ottawa, Canada Allied Health Careers Full time

    We are looking to recruit senior or staff grade Psychologist with experience in children complex needs to work with our Intellectual Disability healthcare client in Dublin South, Ireland. Financial relocation Packages available to all applicants contributing towards: Accommodation allowance for initial 3 months, One way flight to Ireland, Registration cost...