Travel Reservation Agent

7 months ago


Ottawa, Canada World Expeditions Travel Group Full time

We are seeking a reservation agent for the World Expeditions division, which offers unique small-group adventures to the world's most fascinating destinations. World Expeditions adventures focus on getting you outside of your comfort zone. Our trekking, cycling, and multi-activity adventures challenge and inspire you to reach new heights.

As a reservation agent, you will be working closely with our dynamic sales consultants and managing our reservation process to maintain high-quality service.

**Responsibilities and Duties**
- Reserve travel services with our local offices, and partners
- Entering client data into our platform
- Answer clients' questions about their upcoming trip
- Collecting payment and updating invoices

**Qualifications and Skills**
- Outstanding attention to detail
- Exceptional organizational and time management skills
- Ability to work autonomously as well as working collaboratively in a team environment
- Excellent written and oral English skills

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$30.00 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON K1N6Z9: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your travel experience?
- Do you have an active lifestyle? If so, tell us more about the activities you practice.

**Experience**:

- Tour Operator or Travel Agent: 2 years (preferred)
- customer service: 2 years (required)

Licence/Certification:

- TICO certification (preferred)

Work Location: In person



  • Ottawa, Canada World Expeditions Travel Group Full time

    UTracks, the active Europe travel division of the World Expeditions Travel Group, seeks a new team member at its Ottawa office. UTracks offers walking and cycling holidays throughout Europe in small groups or self-guided. We are a tour operator servicing North American clients, and we also service Canadian and American travel agents. As a UTracks agent, you...


  • Ottawa, Canada World Expeditions Full time

    We are seeking a new team member at our Ottawa office; One for our World Expeditions division, offering unique small group adventures to the world's most fascinating destinations. As a reservation agent, you will be working closely with our dynamic sales consultants and managing our reservation process to maintain high-quality service. **Responsibilities...

  • Agent, Travel

    1 week ago


    Ottawa, Canada Eastview Travel Agency Ltd Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: No degree, certificate or diploma - Experience: 2 years to less than 3 years **Work setting**: - Corporation or company ticket office - Travel wholesale company **Tasks**: - Perform general office duties - Sell travel products and travel insurance - Provide customers with...

  • Reservations Agent

    5 days ago


    Ottawa, Canada Lord Elgin Hotel Full time

    **Scope**: Under the direction of the Reservations Supervisor, your key responsibility is for supporting the operation of the Reservations Department. The Reservations agent’s job is to answer incoming calls from in house and external guests. Reservations is the first line of guest satisfaction and with that, it is the responsibility of the agent to begin...


  • Ottawa, Canada Maritime Travel Full time

    **Job description** **About Maritime Travel**: As a Travel Consultant at Maritime Travel, you will be the face of our organization, responsible for delivering outstanding customer service, providing expert travel advice, and helping our clients create unforgettable travel experiences. Your role will involve: **Responsibilities**: - **Customer...


  • Ottawa, Canada Sheraton Ottawa Hotel Full time

    Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you're global, you can experience the local. Designed for the independent traveler seeking balance, there's Sheraton, The World's Gathering Place. The Sheraton Ottawa Hotel is currently seeking a Reservations Manager **JOB SUMMARY** Reporting to the...

  • Travel Consultant

    7 months ago


    Ottawa, Canada FELIX TRAVEL Full time

    **Responsibilities**: - Assist clients in planning and booking their travel arrangements, including flights, accommodations, transportation, and activities - Provide excellent customer service by understanding clients' needs and preferences, and offering personalized recommendations - Research and stay up-to-date on travel destinations, trends, and industry...

  • Travel Consultant

    7 months ago


    Ottawa, Canada Downunder Travel Toronto Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience **Work setting**: - Travel agency **Tasks**: - Attend to other financial transactions,...

  • Reservations Manager

    7 months ago


    Ottawa, Canada Sheraton Ottawa Hotel Full time

    Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you're global, you can experience the local. Designed for the independent traveler seeking balance, there's Sheraton, The World's Gathering Place. The Sheraton Ottawa Hotel is currently seeking a Reservations Manager **JOB SUMMARY** Reporting to the...

  • Travel Advisor

    7 months ago


    Ottawa, Canada Tempo Travel agency Full time

    **Description** We are seeking a highly motivated Tourism Agent to join our team in the Leisure, Travel & Tourism industry. As a Tourism Agent, you will play a crucial role in assisting customers with their travel plans and ensuring an exceptional travel experience. If you have a passion for travel, excellent communication skills, and a strong attention to...


  • Ottawa, Canada W.E Travel Full time

    We are currently looking for a full time permanent travel consultant to work at our downtown office. The position will be from Monday to Friday - 9:00am to 5:00pm with 1 hour and 15 minutes for lunch. Listed below are the mandatory requirements to apply: - BILINGUAL-ESSENTIAL (English and French) - Ability to work well in a team environment as well as...

  • Reservation Manager

    1 week ago


    Ottawa, Canada U-Haul Full time

    **Location**: 3636 Innes Rd, Ottawa, Ontario K1C 1T1 Canada U-Haul is looking for a personable, courteous, and professional Reservation Agent to work in our regional marketing office to assist customers with assigning reservations for and assisting customers with U-Haul Trucks, Trailers, U-Boxes, towing, and other related rental services. **U-Haul offers...

  • Shah Travel

    7 months ago


    Ottawa, Canada shah travel & tours Full time

    Deira Travels is a renowned travel management company with headquarters in Dubai. We have been serving people since 1994 & spread roots through outlets across UAE & India as IATA accredited agent. We embraced the name & fame with the entrusted support of our customers enhanced by the excellent efforts & enthusiastic energy executed by the staff. We aim to...

  • Reservations Agent

    2 months ago


    Ottawa, Canada DoubleTree by Hilton Downtown Ottawa Full time

    **Job Overview** **Key Responsibilities**: - Take transient and group reservations accurately and according to the established standards with a commitment to excellence - Be completely knowledgeable in all the rates and packages offered by the hotel (cancellation policy, sales conditions, etc.) billing instructions, etc. - Be knowledgeable in the hotel...

  • Reservation Supervisor

    7 months ago


    Ottawa, Canada Gray Collection Full time

    The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era. **JOB DUTIES**: - Check...


  • Ottawa, Ontario, Canada GULLIVERS TRAVEL (PVT) LTD Full time

    Job Description:GULLIVERS TRAVEL (PVT) LTD is seeking a highly skilled Travel Operations Manager to join their team. As a key member of the management team, you will be responsible for overseeing the day-to-day operations of the travel agency.About the Role:This role involves managing a team of travel professionals who work on-site at the physical location....


  • Ottawa, Canada Sandman Hotel Group Full time

    Sandman Hotel Group and Sutton Place Hotels are looking for a Reservations Agents for our Guest Support Centre. Reservations Agents are the first point of contact for our guests. You're friendly and efficient, and we'll train you to become an encyclopedia of knowledge on our hotels and the communities that we serve. You relish the opportunity to help our...

  • Travel Consultant

    4 days ago


    Ottawa, Canada CAA North & East Ontario Full time

    **POSITION: Travel Consultant** **LOCATION**:Nepean Travel Store - 1331 Clyde Ave. Unit 105, Ottawa, ON** Our travel business is growing! We need travel agents to assist our Members with all their travel needs. Our retail travel stores are where Members go for their member benefits (maps, tour books, passport photos, etc.) and where they can plan and...


  • Ottawa, Canada InnVest Hotels-Ottawa Marriott Hotel Full time

    **Reservations Coordinator** REPORTS TO: Revenue Manager **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A nimble...


  • Ottawa, Canada Hilton Garden Inn & Homewood Suites by Hilton Ottawa Downtown Full time

    **Join Us!** The Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown, conveniently situated in downtown Ottawa, is steps from Parliament Hill with subway transportation at the hotel’s front door for easy access too many points of interest including festival venues. The hotel features 171 extended-stay guest rooms under the Homewood Suites by...