Utracks Travel Reservation Agent

6 days ago


Ottawa, Canada World Expeditions Travel Group Full time

UTracks, the active Europe travel division of the World Expeditions Travel Group, seeks a new team member at its Ottawa office. UTracks offers walking and cycling holidays throughout Europe in small groups or self-guided. We are a tour operator servicing North American clients, and we also service Canadian and American travel agents.
As a UTracks agent, you will be working closely with our sales consultants and managing our reservation process to maintain high-quality service.

**Responsibilities and Duties**
- Entering client data in the World Expeditions platform
- Answer clients' questions about their upcoming trip
- Collecting payment and update invoices

**Qualifications and Skills**
- Outstanding attention to details
- Exceptional organizational and time management skills
- Ability to work autonomously as well as working collaboratively in a team environment
- Excellent written and oral English skills

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON K1N6Z9: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your travel experience in Europe?
- Do you have an active lifestyle? Tell us about your outdoor activities

**Experience**:

- Tour Operator or Travel Agent: 1 year (preferred)

Licence/Certification:

- TICO certification (preferred)

Work Location: In person



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