Office Manager
4 days ago
**SUMMARY OF POSITION**:
Reporting to the General Manager and/or designate, the Office Manager is responsible for the accounting functions including accounts receivable, accounts payable, payroll, benefits administration, government financial reporting and trust accounts.
**RESPONSIBILITIES**:
Include but not limited to:
**Resident Relations**:
Works with residents and families to respond to situations or conflicts that might arise from resident accounts.
**Leadership**:
- Provides leadership and supervision to the Housekeeping and Front Desk staff.
- Supervisory duties include recruiting, training and developing staff; scheduling, assigning and monitoring work; evaluating performance; ensuring a healthy and safe work environment; resolving conflicts; and taking appropriate disciplinary action.
- Provides staff with a safe and comfortable work environment.
- Participates as a member of the site leadership team to develop strategic plans and resolve site specific issues.
- Shares information, discusses operational issues, and resolves conflicts with colleagues and staff.
- Updates and reports financial information to the leadership team.
**Budget & Financial**:
- Participates in the development and implementation of the facility’s long and short term financial goals.
- Financial plans: establishes accurate accounting support systems to monitor performance; and provides timely reporting to Corporate Office, the General Manager and the site leadership team.
- Establishes and maintains ongoing timely and accurate accounting and payroll processes and prepares regular and ad hoc financial reports.
- Analyzes and monitors financial plans and highlights variances and abnormalities to the General Manager.
**Marketing and Occupancy**:
- Works with marketing to set up new resident account information.
**Regulatory Compliance**:
- Complies with generally accepted principles of accounting and Canada Revenue Agency, Employment Insurance, Workers Compensation Board and Canada Pension Plan Acts and Regulations.
**Operational and Administrative Systems**:
- Maintains and updates employee / personnel files.
- Ensures that accounts receivable and accounts payable are prepared and that all accounts are kept current.
- Prepares accurate and timely financial reports.
**QUALIFICATIONS**:
- Two years’ experience with bookkeeping services and recent supervisory experience.
- Post-secondary accounting courses.
- Successful completion of secondary school or equivalent.
**SKILLS AND ABILITIES**:
- Ability to plan, organize, and monitor business support services such as payroll and accounting functions.
- Ability to multi-task and provide appropriate, accurate and timely accounting information.
- Computer literacy with an emphasis on financial and payroll programs.
- Must be able to read, write, and verbally communicate effectively in English.
- Customer service oriented.
- Ability to maintain effective interpersonal and team relationships.
- Conflict resolution skills.
- Demonstrate empathy and understanding of the needs of seniors.
- May be required to respond to emergent situations as they arise
Position: Full-time, Permanent
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