Medical Office Administrator

4 weeks ago


Oakville, Canada CHARM Fertility Full time

**This position is for both Oakville and Etobicoke, 2-3 days a week in each Clinic, Monday through Friday**

**Charm Fertility - Medical Office Administrator Job Description**

**About Us**:
At CHARM Fertility, we aim to become the leading total women’s healthcare destination. We’re patient-focused and enthusiastic about women’s health, which is at the heart of everything we do. Together, we create an accessible, convenient, and consistently high-quality service through a savvy, confident, clear, and simple team.

Our path ahead is one of miracles and heart. Every day, you will be creating special moments for our patients.

**Role Summary**:
**Role Overview**:

- Greet patients and visitors warmly, ensuring a friendly and welcoming atmosphere.
- Manage appointments, phone calls, and patient inquiries efficiently.
- Maintain patient records, ensure confidentiality of sensitive information and adhere to privacy policies.
- Performing administrative tasks, such as filing paperwork and processing medical records.
- Providing information to patients about clinic services, policies, and procedures.
- Process billing and insurance claims accurately and handle financial transactions with discretion.
- Operate independently, proficiently managing Electronic Medical Records (EMR) and administrative tasks.
- Engage in team-building and goal-setting activities to contribute to a positive work environment and achieve clinic objectives.
- Education: Associate’s Degree in Medical Office Administration or Bachelor's Degree in Healthcare Management or a related field. Additional medical training or certification is a plus.
- Experience: At least 3 years in a Medical Office Administrator role.
- Skills: Proficient in medical terminology and healthcare procedures.
- Detail-oriented, especially in managing patient information and billing.
- Strong communication skills for effective patient and team interactions.
- Committed to excellent customer service, ensuring a positive patient experience.
- Knowledgeable about patient privacy laws and ethical healthcare practices.

**What’s in it for you**:

- Competitive Salary
- Vacation Time
- Health and Dental Benefits
- Life Insurance
- Opportunities for career growth

This role is an exceptional opportunity for someone passionate about making a significant impact in women’s healthcare, offering a chance to be part of a team that values innovation and compassionate care.



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