Accounts Receivable Supervisor

2 weeks ago

Ottawa, Canada Colliers Project Leaders Full time

Overview:
We deliver capital project solutions to fulfill our clients’ needs across the built environment. The work we do makes a difference in communities and for the people who live there. We have a passion for it.

Our commitment to realizing our clients' vision inspires us to look beyond the immediate - to the _possibilities_ of what we can achieve together. We are 15,000 projects and counting - improving lives and helping shape the growth of sustainable, progressive and inclusive communities.

**Your role**

Join our dynamic team as an Accounts Receivable Supervisor and be part of a company that values innovation, collaboration and growth. If you have a keen eye for financial detail and a passion for precision, and live to motivate and inspire teams, this role is for you.

The Accounts Receivable Supervisor is responsible for oversight of the daily operations of the Accounts Receivable function and team, ensuring the timely processing and recording of accounts receivable, issuing invoices, collecting the invoice payment in a timely manner and processing cash receipts. Direct responsibility for top 5 major customer accounts.

**Responsibilities**:

- Oversee daily operations of the Accounts Receivable function.
- Ensure efficient, accurate and timely processing of billing and collections in accordance with the corporate guidelines and procedures.
- Maintain oversight of daily workflows along with assignments as necessary to ensure requested transactions are handled within expected turnaround times.
- Act as the main point of contact for complex billing issues and dealing with custom billing arrangements.
- Monitor and manage overdue accounts.
- Resolve client billing issues and disputes.
- Build strong relationships with business partners across the organization.
- Ensure an excellent level of service is maintained for both internal and external customers.
- Provide and review month-end and year-end tasks and reconciliations.
- Analyze current processes and procedures to ensure best practices are implemented to enhance the accounts’ receivable function.
- Develop, implement, and maintain processes and controls to ensure adherence to company guidelines and policies.
- Identify areas for process improvement.
- Help develop and implement new systems and internal controls.
- Mitigate financial risk by ensuring team adheres to all internal controls and facilitating support of both internal and external audit requests.

Team Leadership:

- Lead the accounts receivable team by providing guidance, support, and training as well as maintaining a consistent balance of workflow.
- Empower the team and share best practices to ensure continuous growth and improvement.
- Set performance goals and monitor team performance.
- Ensure departmental goals are achieved and aligned with the broader organization.
- Live and demonstrate our values.

Qualifications:

- A minimum of 10 years accounting and supervisory experience in a fast paced, high pressure Accounts Receivable environment
- University degree or college diploma in Accounting
- Project accounting experience an asset
- Knowledge of accounting principles including Generally Accepted Accounting Principles, procedures, and practices
- Knowledge of full-cycle accounting process, and expert in the Accounts Receivable process
- Familiarity with financial reports and statements
- Strong organizational and time management skills

Interpersonal Skills
- Strong leadership and management skills
- Be able to provide constructive feedback.
- Exceptional customer service orientation and problem-solving skills
- Highly cooperative, demonstrates a willingness to assist others and take on new responsibilities.
- Highly developed sense of personal and team accountability, with demonstrated ability to take ownership for responsibilities.
- Effective communication skills, with ability to communicate in a clear and concise manner.

**What you can expect**:

- An opportunity to truly impact our communities.
- A flexible work environment
- A comprehensive onboarding experience.
- Significant professional development, training, and a mentorship program
- A paid volunteer day
- An environment where people feel welcome, heard and included, regardless of their differences.
- And much more

**Join our team of difference-makers and help shape the growth of dynamic communities.**

Disclaimer:
Colliers Project Leaders is part of Colliers (NASDAQ, TSX: CIGI), a leading diversified professional services and investment management company, with more than 17,000 professionals operating in 63 countries.

Colliers Project Leaders has suspended our COVID-19 vaccination requirement. In circumstances where our clients have a different COVID-19 vaccination policy, the Clients’ requirements will supersede.

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