Service Sales Executive

7 months ago

Markham, Canada AVI-SPL Full time

Description:
The Service Sales Executive position is a strategic member of AVI-SPL’s Regional Sales Organization with a concentration on the identification, development, and closing of solutions-oriented Service offerings. This role works closely with the Director, Regional Service Sales and local office leadership to target net new Customers and existing Customers that are under-served by AVI-SPL from a Service offerings perspective. Within existing accounts, will work with assigned Account Managers to expand existing offerings by bringing forward the full value of the entire Service capabilities of AVI-SPL.

**WHO WE ARE**

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

**WHAT YOU’LL DO**

The Service Sales Executive position is a strategic member of AVI-SPL’s Regional Sales Organization with a concentration on the identification, development, and closing of solutions-oriented Service offerings. This role works closely with the Regional Service Sales Manager and local office leadership to target net new Customers and existing Customers that are under-served by AVI-SPL from a Service offerings perspective. Within existing accounts, will work with assigned Account Managers to expand existing offerings by bringing forward the full value of the entire Service capabilities of AVI-SPL.

**Day-To-Day Responsibilities**:

- Achieve assigned Service line of business (LOB) booking targets. Develop and execute a region specific business plan with assigned target accounts, marketing and business development activities and other defined key success factors.
- Perform account-mapping exercises with the local office and regional sales leadership to identify current AVI-SPL Customers who are underserved by the Company’s service catalogue and represent the target profile for consumers of AVI-SPL’s platform-oriented solutions.
- Drive strategy meetings with Sales Managers in which “ATTAIN” Customer accounts - those accounts that are not active AVI-SPL Customers but that represent strategic value to the Company - are identified to target with a Services-oriented solution approach.
- Leverage information gained through account-mapping and strategy meetings to build relationships with in-region Account Managers and establish team-selling strategies to expand and / or pursue engagements with target Customers.
- Ensure successful positioning of AVI-SPL Services within target accounts and for achieving assigned sales bookings objectives. This includes developing Customer-specific solutions or “stories” and participating in the delivery of these solutions to target Customers.
- Build and maintain strong relationships with key Customer stakeholders to ensure AVI-SPL maintains a favorable position and that the desired value proposition is being provided.
- Support pre-approved Request for Proposal solicitations that center on multi-element Services engagements. Lead in the development and presentation of strategies necessary to properly position AVI-SPL within these opportunities in a creative and differentiated fashion.
- Collaborate with the Company’s Product Management organization and Solution Architect team to develop and evolve proper sales proposal and quoting tools.
- Engage with the Company’s regional and local office leadership to understand regional trends or demands for technology Services. Interact with key Customer stakeholders - both potential and existing - to collect direct feedback on market requirements.
- Collaborate with Product Management and corporate marketing to co-develop externally facing collateral including but not limited to success stories, white papers, references, presentations templates, fact sheets, value justification and calculation tools, or verticalized content, tailored for the different phases of the Customer’s journey and different buyer roles.
- Other duties assigned as needed.

**WHAT WE’RE LOOKING FOR**

Must-Haves:

- Must have strong teamwork skills to operate in a team selling environment to new and existing Customers
- Ability to balance multiple tasks with changing priorities
- Self-starter capable of working independently and ensuring to meet deadlines
- Excellent attention to detail and organizational skills
- Proven ability to contribute to new business development, building account plans, lead generation and responding to proposals
- Entrepreneurial outlook - Experience in identifying leads and converting the leads into business, demonstrating tools and capabilities
-

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