HR Service Coordinator

5 months ago

SaintLaurent, Canada ABB Full time

**HR Service Coordinator**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Our mission Human Resources (HR) is to help ABB stand out when it comes to our people - from leadership, performance and talent management to rewards and career opportunities. In all that we do, we seek to create competitive advantage by dedicating resources to attracting, developing and retaining talented individuals who are customer-focused, collaborative, innovative and driven. As a core member of the local HR Service Center located in Montreal, you will be responsible for delivering HR Service support to employees and HR Community. Reporting to the Supervisor, HR operations Management - Employee Life, you will provide a high level of support for internal customers, with accurate and timely processing of information for all stakeholders. This position is 100% telecommuting.

**Your responsibilities**:

- Answer customers general requests related to HR Policies and other guidelines part of the employee Life Cycle, while respecting the service level agreements in place.
- Work closely with the HR Service Center HUB team and HR Business Partners to ensure all Employee Life Cycle changes follow the different deadlines, internal controls and service level agreements.
- Perform regular validations to maintain a high level of data quality and accuracy.
- Coordinate different HR programs and perform administrative tasks related to the different services.
- provide supportive functions in the movement of international employees, inbound and outbound.
- Recommends enhancements and simplification of existing processes, programs and procedures based on experience with customers.

**Your background**:

- Degree in Human Resources or in another related field
- Minimum of 2 years of relevant experience preferably in an HR Service Center
- Fluent in French and English, with excellent communication skills (written and spoken)
- Strong customer service orientation
- Strong analytical and problem-solving skills
- Attention to detail and curiosity to learn
- Good organizational and coordination skills
- Teamwork oriented
- Knowledge of SAP HCM and/or Workday
- Knowledge of Microsoft Office (mostly Excel)

**Benefits**:

- Retirement plan
- Accident insurance
- Healthcare plan
- Wellbeing program

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