HR Operations Leader

6 months ago

SaintLaurent, Canada CAE Full time

**About This Role**

Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us

**The role we are offering you**:
By joining our global human resources team, you will have the opportunity to lead the development, implementation, and governance strategies, processes, and tools to deliver consistent HR services via a global HR team.

This is a new role at CAE, it’s a chance to be at the forefront of shaping the future of CAE's human resources strategy and operations on a global scale.

If you're someone who thrives on driving efficiency, fostering collaboration across diverse teams, and implementing innovative HR solutions, this role is tailor-made for you. As the Global HR Business Operations Leader, you'll have the chance to make a significant impact by reducing complexity, enabling global scalability, and increasing operational efficiency and effectiveness within HR operations to enable an engaging employee experience.

Are you ready to:

- Develop and implement the roadmap for the HR Business Operations function, aligning it with the overall HR and organizational goals; while using all the work that was done and established already over the past couple of months during the HR Transformation exercise.
- Work closely with COE & HRBPs leaders and to understand business needs, identify opportunities for transitioning some processes, and ensuring alignment of HR initiatives with organizational objectives.
- Provide operational leadership in the delivery and administration of HR services
- Establish the priorities, framework, and governance for enterprise and country-specific service delivery (e.g., enhancing HR systems, enabling self-service)
- Assess the competitive landscape and key strategies to shape the HR operations requirements for the business
- Enable long-term operational excellence through virtual administration of processes within scope of accountability
- Enable standardization and improvement of service delivery mechanisms, processes, and systems
- Assess employee experience trends and issues to improve service efficiency / effectiveness and the employee experience with HR services (e.g., portal design, system workflow)
- Collaborate with stakeholders (e.g., COEs, HRBPs) to ensure the optimal delivery of HR services produces expected results through a positive employee experience
- Collaborate with internal customers to understand results of HR services and identify opportunities to enhance service delivery
- Lead the governance to identify and enable operational improvements, including the intake of new work / expansion of scope of services
- Collaborate with stakeholders to implement process improvements, technology, training requirements, etc. that will improve HR service
- Drive a culture of continuous improvement (people, process, tools)
- Establish and manage HR Operations vendor strategies and relationships in alignment with employee experience and budget requirements
- Ensure HR Business Operations talent programs, policies and processes account for country norms and regulatory / legal requirements
- Has proven experience as a seasoned HR professional with strong leadership skills in communication, collaboration, problem-solving, decision-making, strategic and critical thinking. Experience required (10 + years - ideally supporting multi-site locations in a matrix environment and 5 years Human Resources Management and Leadership experience)
- Holds experience partnering with and influencing senior leaders including Executives.
- Has a passion for results; constantly thinking of ways to positively impact the business in an ethical and integrity-based manner.
- Uses and analyses data and metrics to make fact-based decisions which positively impact the business.
- Holds a University Degree (preferably Human Resources or Management). MBA and/or CHRM accredited as an asset.
- Can demonstrate successful management of multiple projects and ability to complete competing priorities quickly while balancing the needs for quality.
- Has encountered a variety of complicated situations outside of standard policies requiring the regular use of ingenuity, innovation and decisiveness.

**What kind of person will succeed in this team?**

**CAE **offers**:

- an environment where your initiatives will be recognized and valued
- the opportunity to work on a variety of projects on a multidisciplinary team
- flexible schedules
- attractive employee benefits

**Position Type**

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

**Equal Opportunity Employer**:
CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As "One CAE," we take affirma

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