Admin Assistant

2 weeks ago

Toronto, Canada North York General Hospital Full time

Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first
- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing At North York General, our team is making a world of difference.
Position Summary
Administrative Assistant, Patient Experience Office and Quality Team
Your goal in this position is to administrative and clerical support to the departments of Patient Experience, Quality, and Care Transitions. In this position, you will have the accountability for visibly role modeling the values and attributes of staff working in a hospital focused on quality, and patient
- and family
On a practical level, you will

Provide specialized administrative support using demonstrated judgement, initiative and independence to assist the Program Director and Managers in achieving program and organizational objectives

Provide secretarial support to the Department of Patient Experience and Quality and the Care Transitions Office.

Support the coordination of events where required, specifically around Accreditation, Patient
- and Family-Centered Care and Canadian Patient Safety Week.

Provide administrative support in the coordination of the Patient and Family Advisor program, Patient and Family Advisor Forums, and Patient
- and Family-Centred Care education days

Coordinate efforts across multi-functional/program teams to ensure timely delivery of necessary material

Effectively manage and respond to information and/or document requests

Comply and disseminate material/documents related to programs activities

Manage confidential information in a sensitive and professional manner

Comply with Occupational Health and Safety Standards

Coordinate and plan meetings including preparation and documentation of agendas, minutes (meeting attendance required), work plans and project charters and the room setup (IT, computer, etc.) Payroll

Develop reports and PowerPoint presentations as required

Maintain and input data into spreadsheets and portals to support quality and care transitions activity

Utilize standard office equipment and order routine supplies

Report on attendance

Perform other duties as assigned

**Qualifications**:
Undergraduate degree preferred

Secretarial Courses or diploma or certificate in Office Administration

Recent Courses in Computer Applications, including Visio

Knowledge of office and management principles

Extensive calendar management experience

At least three years of administrative experience

At least 3 years of customer service experience and role, preferably in health care

Knowledge of Patient
- and Family-Centered Care an asset

Bilingualism in French/English preferred
What We Offer
Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full Time Regular Position with 8 hour shifts; days shifts, in the Patient Experience Office and Quality Team Department. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca

**FOR EXTERNAL APPLICANTS ONLY**: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.
How to Apply

Think you're the right person for the job? Here's your first chance to show us why:
Closing Statement

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

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