Admin Assistant Physician
3 weeks ago
St. Michael’s Hospital Department of Emergency Medicine provides clinical, educational, research and other scholarly activities through its 38 full time and 4 part time physician emergency medicine specialists.
The Administrative Assistant formally reports to the Clinical Leader Manager (CLM) while providing day-to-day clinical and administrative support to a physician, or group of physicians. The Administrative Assistant coordinates daily activities to ensure smooth functioning of the physicians practice, while providing professional and caring service to the patients.
**DUTIES & RESPONSIBILITIES**:
- Performs general secretarial duties including answering the telephone, arranging meetings, opening mail, and receiving visitors, etc.
- Is the front line for the day-to-day patient and inter-professional correspondence that occurs after a patient’s visit to the emergency department and returns voice mails daily.
- Performs other clerical duties including filing, photocopying, ordering supplies, etc.
- Assisting with hospital requirements for onboarding new MDs (badge, IT and security access, scrubs)
- Providing basic office management and organization, maintaining an updated inventory or supplies and equipment for the MDs office.
- Maintains patient confidentiality
- Drafts and types patient correspondence, letters, and reports for outside professional agencies (lawyers, employers, etc.)
- Supports MD Scheduling such as entering last minute shift changes onto the online scheduling software and downloading reports as required
- Accurate handling and preparation of OHIP billing procedures
- Uploads new and changed documents (e.g., policies, clinic referrals) onto the web-based platform
- Booking travel and hotel arrangements, meeting rooms, and catering as required
- Supporting the administrative tasks of the MD Department leads (QI, Education, Wellness, EDI physician leads etc.) such as booking meeting and attending to take and type meeting minutes
- Regularly update and manage Web CV documentation for SMH EDs
- Provide support to the other admin assistants, as required
- Other duties as required.
**QUALIFICATIONS**:
- Graduate of a recognized Medical Administration program, or equivalent experience
- Previous experience in a similar position preferred
- Excellent interpersonal and communication skills, with an ability to clarify priorities
- Professional and consistent communication skills
- Proven flexibility and adaptability in a fast-paced environment
- Ability to work independently and prioritize workload in a fast-paced environment.
- Excellent time management, organizational and prioritization skills
- Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate
- Must have excellent attendance record
- Effective and demonstrated team skills
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