Clinic Receptionist

2 weeks ago

Guelph, Canada Anova Fertility & Reproductive Health Full time

About the company

Founded in 2016, Anova Fertility & Reproductive Health is the newest health centre in Canada exclusively focused on reproductive medicine and women’s health. Anova Fertility and Reproductive Health is the leader in innovation, education and communication for high quality, humanized fertility and reproductive care. We are the international standard for successful reproductive health and fertility centres that are committed to making the right to family accessible to everyone. We are known for our culture of support, our effective process and our holistic approach to patient care. By doing what we love, sharing what we learn and celebrating success, we encourage each other to achieve and grow, and we are role models for our community.

About the position

As a Receptionist & Patient Services Coordinator, you will work as part of our team and provide a range of customer service and office support activities to facilitate the efficient operation of the Clinic. You will be the face and the voice of Anova Fertility for patients coming to the Clinic for treatment. This position is responsible for answering inbound calls for the Clinic, answering any and all patient inquiries and assisting with scheduling needs, as well as for providing customer service at the front desk by taking phone calls, relaying messages, responding to inquiries, greeting people, booking appointments and processing payments when coverage in our clinic is needed. You will ensure that electronic documentation and paperwork are accessible, accurate and filed correctly.

Major Responsibilities
- Support Clinic by providing quality customer service and administrative assistance
- Answer a large volume of inbound phone calls and assist patients with inquiries such as but not limited to : Booking and rescheduling appointments, transferring patients to the apropriate department, answering general inquiries and questions
- Answer phone calls and handle inquiries in a professional and courteous manner
- Book, confirm and reschedule appointments for Physicians and Clinic practitioners as needed - via phone and in person should coverage be required
- Share important information with coworkers to facilitate patient care
- Provide coverage in the clinic when needed in order to ensure a smooth operation

Qualifications and Requirements
- College diploma and/or Medical Office Assistant diploma
- Experience handling reception duties and working with multi-line phone system
- At least 1 year of experience working with electronic medical records system
- Experience taking payments through POS systems and handling cash
- Experience as Medical Secretary strongly preferred
- Ability to switch tasks, respond to shifting priorities and refocus after interruptions
- Track record of performing variety of clerical tasks with accuracy and speed
- Ability to relay messages by phone, in person or in writing
- Strong knowledge of customer service principles and practices
- Thoroughness and keen attention to detail

Personal Profile
- Sincere interest in helping people
- Comfortable working in team environment
- Conscientious, punctual and dependable
- Collaborative, agreeable and optimistic
- Intellectually curious

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Work Location: In person

  • Medical Office Receptionist

    4 weeks ago

    Guelph, Canada Hartsland Clinic Full time

    **Company description** Hartsland Medical Centre is a well established clinic in Guelph ,Ontario looking to serve the community in a professional way **Job description** Hartsland Clinic is hiring a Part-time Medical receptionist to work in our medical office. We are looking for motivated, energetic, dedicated & self-starting individuals. The job location...

  • Medical Office Assistant

    4 weeks ago

    Guelph, Canada Dr. Julie Brophy (Medical Clinic) Full time

    **Responsibilities**: - Greet patients and visitors to the clinic in a courteous manner. - Schedule new appointments; confirm and modify existing appointments. - Obtain demographics, health assessment questionnaire(s), provide guidance for completion of all necessary paperwork relating to their medical appointment. - Perform height, weight, blood pressure,...

  • Treatment Coordinator/receptionist

    7 days ago

    Guelph, Canada Guelph Orthodontics Full time

    Treatment Coordinator/Receptionist - Permanent Full-Time/Part-time Position Guelph & Dundas Orthodontics, Dr. Ross Fiore Join our vibrant team of healthcare professionals! Experience in customer service or working in a clinic will be considered an asset. We are seeking a **full-time/Part-time Treatment Coordinator/Receptionist**. 4 days per week (32...

  • Receptionist/assistant

    7 days ago

    Guelph, Canada Health Optimization & Wellness Full time

    **Job Posting**: Receptionist/Office Assistant for Medical Weight Management Office **Company**: Health Optimization & Wellness Clinic **Location**:Guelph, Ontario **Position**: Receptionist/Office Assistant **Type**:Part time= min 30 + hours per week **Application Deadline**: August 13th at 2100hr **About Us**:At HOW CLINICS, we are dedicated to...

  • Full-time Office Assistant/receptionist at Wellness

    5 days ago

    Guelph, Canada Natural Choice Medical Clinic Full time

    **Join a team of like-minded individuals in a supportive work environment.** Our wellness clinic is located in the heart of Downtown Guelph. It is walking distance to great trendy restaurants and shopping. Our team is particularly fond of Buon Gusto, an amazing Italian restaurant with a great patio! Our clinic is unique in many ways. We have an incredible...

  • Receptionist & Clinical Support - Physiotherapy

    7 days ago

    Guelph, Canada Motion Plus Physiotherapy Full time

    **PHYSIOTHERAPY OFFICE/CLINICAL SUPPORT POSITION (40 HOURS/WEEK, PERMANENT FULL-TIME)** Start Date: April 15, 2024 Application Deadline: March 15, 2024 **Salary**: $16.55-$17.00 per hour Schedule: - 8 hour shift - Monday to Friday Work Location: In person Application deadline: 2024-03-15 Expected start date: 2024-04-15

  • Medical Receptionist

    3 days ago

    Guelph, Canada Guelph Family Doctor's office Full time

    Must have excellent communication skills. Duties will include: - Answering phone calls to the office from patients - Greet patients, and assist with rooming, as needed - Triaging and scheduling appointments - Scanning and posting labs/medical reports into charts - Communicating with other health care providers - Processing Referrals to consultants, as well...

  • Dental Receptionist

    4 days ago

    Guelph, Canada WESTWOOD DENTAL Full time

    We are looking for an experienced Dental Administrator to join our team at our Westwood Dental location for Maternity Leave coverage. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming atmosphere at our clinic. If you are a detail-oriented professional with a passion for dental healthcare, we'd...

  • Dental Receptionist

    4 days ago

    Guelph, Canada Westwood & Starwood Dental Full time

    We are looking for an experienced Dental Administrator to join our friendly team at our Starwood Dental location. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming atmosphere at our clinic. This is a full time position from Monday - Thursday and alternating Fridays from 9-1. If you are a...

  • Front Desk Administrator

    4 weeks ago

    Guelph, Canada Stone Square Dental Full time

    **Front Desk Administrator** Dental Front Desk position required for a busy family clinic. We are searching for an experienced and responsible front desk administrator for our dental practice. You have experience with Dentrix or a similar dental software system within a dental practice, accounting and bookkeeping in a dental or medical office, insurance...

  • receptionist, medical clinic

    2 days ago

    Guelph, Canada 2017932 Ontario inc Full time

    Education: No degree, certificate or diplomaExperience: Experience an assetPersonal suitabilityEfficient interpersonal skillsExcellent oral communicationFlexibilityOrganizedReliabilityHealth benefitsDental planHealth care planFinancial benefitsBonusWork Term: PermanentWork Language: EnglishHours: 40 hours per week

  • receptionist, medical clinic

    2 days ago

    Guelph, Canada 2017932 Ontario inc Full time

    Education: Expérience: EducationNo degree, certificate or diplomaPersonal suitabilityEfficient interpersonal skillsExcellent oral communicationFlexibilityOrganizedReliabilityExperienceExperience an assetHealth benefitsDental planHealth care planFinancial benefitsBonusDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per week

  • Receptionist/administrative Assistant

    4 days ago

    Guelph, Canada Manual Concepts Physiotherapy Full time

    An energetic, friendly, organized and personable individual looking to join a successful and professional team within a busy clinic environment. Individual must be proficient with computers, possess strong communication and phone skills all while juggling a variety of other administrative demands. Part time evening hours to start, transitioning to full time...

  • Chiropodist / Podiatrist

    4 weeks ago

    Guelph, Canada Guelph Rehab Centre Full time

    **We’re hiring!**: We believe in hiring great people to do great things. Our team is comprised of elite practitioners who function as an interdisciplinary collaborative team. Our clinic uses the most cutting-edge techniques to restore our patients’ abilities and improve their quality of life. We have a culture of work/life balance at our core and...