Receptionist/assistant
4 weeks ago
**Job Posting**: Receptionist/Office Assistant for Medical Weight Management Office
**Company**: Health Optimization & Wellness Clinic
**Location**:Guelph, Ontario
**Position**: Receptionist/Office Assistant
**Type**:Part time= min 30 + hours per week
**Application Deadline**: August 13th at 2100hr
**About Us**:At HOW CLINICS, we are dedicated to helping individuals achieve their weight loss and wellness goals through a head down approach with personalized medical care, nutrition counseling, and lifestyle guidance. Our team of experienced professionals is committed to providing comprehensive support to our clients on their journey to a healthier life.
We are seeking a proactive and customer-focused Receptionist/Office Assistant to join our team. As the first point of contact for our clients, you will play a crucial role in creating a welcoming and efficient environment. Your excellent communication skills, attention to detail, and empathy will contribute to our clients' positive experience.
**Responsibilities**:
- Greet and welcome clients with professionalism and warmth, both in person, over the phone and through our HOW app.
- Manage appointment scheduling and follow-up, ensuring a well-organized calendar.
- Collect and update client information accurately in our electronic records system.
- Assist clients in filling out necessary forms and documents.
- Coordinate communication between clients and medical staff.
- Handle billing inquiries and help clients process their payments.
- Maintain the cleanliness and organization of the reception area.
- Assist with general administrative tasks such as filing, data entry, and document preparation.
- Collaborate with the medical team to ensure a seamless patient experience.
- Uphold strict confidentiality regarding client information and medical records.
**Qualifications**:
- High school diploma or equivalent; further education in healthcare administration is a plus.
- Previous experience in a medical office or healthcare setting is preferred.
- Exceptional interpersonal and customer service skills.
- Proficient computer skills, including experience with electronic medical records (EMR) systems.
- Strong organizational abilities and attention to detail.
- Empathetic and compassionate nature, with the ability to connect with clients.
- Excellent verbal and written communication skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Understanding of medical terminology is an asset.
**Benefits**:
- Opportunities for professional growth and development
- Positive and supportive team environment
- Contribution to improving the health and lives of clients
Join our team and make a difference in the lives of individuals seeking a healthier future
**Salary**: $16.50-$17.50 per hour
**Benefits**:
- Dental care
- Paid time off
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Secondary School (required)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
Application deadline: 2023-08-13
Expected start date: 2023-08-28
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