Sales Coordinator

2 weeks ago

Toronto, Canada ArtHubs Toronto Inc. Full time

**JOB SUMMARY**

ArtHubs Events manages three of Toronto’s most unique and creative event venues - Wychwood Barns, Gibraltar Point and Daniels Spectrum. Reporting to the Manager, Sales & Business Development, the Sales Coordinator will support the key strategic objectives of strengthening our social enterprise and serving more people and communities through the achievement of sales targets and community stewardship goals.

**RESPONSIBILITIES**
- Triage initial sales inquiries; and conduct proactive consultative needs analysis with new and existing customers; make recommendations for ArtHubs locations based on customer needs, venue availability and revenue potential;
- Schedule and conduct venue tours with potential clients;
- Develop custom event quotes and perform customer negotiations within the approved rate framework to maximize sales and client satisfaction;
- Negotiate on behalf of ArtHubs Events to maximize both revenue and client satisfaction, escalating approvals to Manager, Sales & Business Development as necessary.
- Contribute to sales targets by completing the event booking process and pushing sales for existing and potential clients;
- Work with Manager, Sales & Business Development to implement sales promotion activities;
- Maintain knowledge about all ArtHubs Events venues and event packages to confidently respond to customer inquiries.
- Establish, develop and maintain positive client relationships;
- Active user of customer relationship management system (Salesforce CRM) to confirm venue availability, record customer interactions, inquiry details, and comments,enter new leads, and monitor deadlines;
- Follow and complete administrative processes related to venue rentals including drafting client contracts, estimates and invoices, following up with client deposit deadlines.
- Monitor workflow and account activity in Salesforce to ensure timely follow-up with clients to increase close rates and repeat business.
- Conduct client surveys, source and maintain a database of client testimonials for marketing use, record and escalate client concerns to manager as necessary.
- Understanding of social enterprise and the impact of events on the communities that ArtHubs serves.
- Other duties as assigned.

**MINIMUM QUALIFICATIONS**
- Post-secondary education and/or equivalent work experience in event management, business administration, or a related field.
- Experience with selling event spaces for live performances and event production is an asset.
- Past experience with unionized environments and on-the-ground knowledge of event operations is an asset.
- Passion for ales and closing deals.
- Well organized, detail-oriented and a strong multitasker; Highly self-motivated, takes initiative
- Fluent in English (written and spoken). Other languages are considered an asset.
- Strong time management, negotiation and sales skills, understanding of sales processes and what it takes to convert leads into sales.
- **This role may require flexible hours to accommodate event and/or client requirements**

**Salary**: $48,000.00-$52,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON M5A 2B7

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