Warranty Technician, Alberta Housebuilding
3 months ago
**You will**
- Manage all warranty appointments, both scheduled and unscheduled.
- Resolve escalations and oversee complex issues with the coordinator, trades, and construction team.
- Inspect completed work and provide technical support and advice.
- Schedule and follow up on warranty appointments in collaboration with coordinators and the construction team.
- Conduct pre-possession inspections and address all noted items.
- Participate in recruiting and training new Home Technicians and Community Coordinators.
- Approve POs and manage warranty costs.
- Facilitate trade repairs for deficiencies and handle emergency calls.
- Review and explain warranty coverage and repair timelines to homeowners.
- Guide the assignment of work to trades and ensure homeowner signatures on completed items.
- Prepare materials for service work and follow up on emergency calls during business hours.
- Meet with the construction team to address recurring issues and suggest improvements.
- Review work orders daily and maintain strong relationships with homeowners.
- Provide feedback to trades and the construction team to ensure excellent customer service.
**You have**
- Valid drivers license
- Access to your own tools (required)
- Physically able to kneel crouch as well as lift, carry, push or pull objects weighing up to 50lbs
- Previous experience in a Construction environment
- Warranty experience (asset)
**We have**
- Great, diverse, authentic people
- Unlimited career growth opportunities
- Mentorship from the ‘best in the biz’
- Corporate Giving Strategy supporting community development
- Annual salary reviews and performance bonuses
- 100% employer paid Benefit Plan with Healthcare Spending Account and Employee Assistance Program
- Educational Assistance Program
Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities. We are Growing Places. We work hard. We work smart. We work in teams. We challenge the status quo and have fun doing it. We believe in developing our people to maximize their potential. Conversations are candid, conflict is swiftly resolved and coaching is continuous.
Founded in 1991, Anthem is a team of more than 750 people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed - alone or in partnership - more than 385 residential, commercial and retail projects across western North America. Our growing residential portfolio includes 31,500 homes that are complete, in design or under construction, from master planned mixed use residential and multifamily, to townhome, rental and single family communities. We own, co-own, manage or have previously owned over 10 million square feet of retail, industrial and office space. We have developed more than 60 communities across 9,000 acres of land in Alberta, British Columbia and California.
Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website.
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