Project Manager Assistant

5 months ago


Cranbrook, Canada Paulson Fire and Flood Full time

**Job Summary**

**Responsibilities**:

- Opening and creating new jobs on PSA and Encircle, and managing and creating our internal e-files
- Contacting customers and homeowners to gain, and pass on job information
- Contacting and updating all stakeholders on insurance claims
- Ensuring all required job documentation uploaded timely to insurance portals for insurance claims
- Maintaining scorecards and KPI’s
- Weekly production meetings with project management teams to ensure file status accuracy
- Performing customer satisfaction inquires upon job completing and following up with homeowners to collect “nice job” reviews
- Scheduling and dispatching technicians and sub-trades
- Ensuring all forms and documents needed by our field team are stocked and accessible at all times
- Handling incoming and outgoing calls
- Managing all job-related documents in the office for each Project Coordinator related jobs and files
- Working with our estimating software (Xactimate) to enter sketches, scopes and create estimates and our project management software, Encircle
- Reviewing and completing tasks in Encircle
- Adding and tracking notes in Encircle
- Creating final invoices, WDIR’s, FIST’s, along with typing, editing, and formatting scopes and estimates
- Liaising with the Flooring Specialists to set-up appointments and incorporate information on scope of repairs
- Being able to multi-task between different tasks in a high-pressured environment
- Having the flexibility to deal with consistent changes between duties
- Managing all incoming documents for every job relating to Asbestos, Lead and Mould results
- Being open to assist with any additional task related to the coordination of jobs, including ordering materials and organizing equipment
- Accounts receivable support
- Accounts payable support

**Job Requirements**
- Proficient with all Microsoft Office programs (Excel, Word, PowerPoint and Outlook)
- Great interpersonal skills and communication skills
- Customer service experience preferred
- Construction and/or Restoration experience is an asset
- Administrative or Office experience is an asset
- A minimum of 30 post-secondary school credits is considered an asset
- Scheduling and dispatching experience is preferred
- A high school diploma or equivalent
- Being punctual and having an eagerness to learn is essential to the role
- You must be a team-player that is willing to go above and beyond to help your team

**Compensation**
- Salary**:$45,000 - $60,000 **perannum (based on experience)
- Position**:Full-time, maternity leave coverage, with potential to turn into a permanent position**:

- A dynamic and supportive work environment where hard work is recognized and rewarded.
- Opportunities for advancement within the company.

**Applicants must be legally authorized to Work in Canada.**

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Project management: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Cranbrook, BC V1C 5A5 (required)

Ability to Relocate:

- Cranbrook, BC V1C 5A5: Relocate before starting work (required)

Work Location: In person


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