IT Administrator

2 months ago

Ottawa, Canada RCGT Consulting Full time

Over the past 10 years, Raymond Chabot Grant Thornton Consulting Inc. has become one of Ottawa's fastest growing consulting firms, more than doubling in size With over 120 active employees, we are seeking outgoing and driven individuals to jump into our exciting projects with opportunities for personal and professional growth

We are a member firm of the greater Raymond Chabot Grant Thornton & Grant Thornton Canada networks. RCGT Consulting focuses on supporting public sector clients across Canada in advisory and placement services as well as digital solutions. Over recent years, we have been focusing on growing and expanding the value-added services we offer to our Public Sector clients. Through discoveries made during advisory engagements, RCGT Consulting recognized a trending gap in the marketplace to deliver innovative digital solutions. RCGT’s Digital practice seeks to close this gap with the Public Sector through the delivery of modern technology, and services for our clients.

**A day in the life**
- Install, configure, monitor, update, and fix software, services, hardware, or network problems.
- Install, monitor, upgrade and maintain Windows-based hardware and software for RCGT employees
- Troubleshoot and provide support to users. Some examples of the type of work includes, but is not limited to:

- Restoration of a computer workstation
- Data backup
- Data restoration
- Changing a password
- Device manager update
- Support Hardware maintenance and upgrades
- Configure Azure AD-based environment for identity management
- Perform an antivirus scan of media or workstations
- Recommend technological solutions (hardware and software) in order to resolve problems or improve practices while minimizing costs and respecting Department standards
- Write user guides and update existing documentation

**What you'll bring to the table**
- 2 to 5 years’ experience as a System Administrator for IT support
- Bilingual (French & English)

**Schedule**
- Full-time, Permanent
- On-site
- Day shift

**Licenses/Certifications/Education**
- College Diploma in Computer Science Technology
- Hold a valid Secret Clearance or be eligible for one

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