Internal Communications Specialist

2 weeks ago

Kitchener, Canada D2L Full time

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience - and deliver improved retention, engagement, satisfaction, and results for learners of all ages - in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 20 years and is dedicated to that same mission in the years ahead: to transform the way the world learns - and by doing so, we will help improve human potential globally.

The Internal Communications Specialist** **will play a key role on the Internal Communications team to enhance employee communications, through communicating corporate objectives and maintaining a world-class employee experience. Reporting into the Head of Internal Communications, you will develop content to inform, engage, and inspire employees, and distribute communications across our internal communication channels at D2L. By acting as a communication business partner to our internal groups, you will play a huge role in creating positive and consistent messaging for all employees.

**Major Responsibilities (How Will I Make an Impact?)**:

- Support the development and execution of the company's internal communications strategy, ensuring key messages are effectively communicated
- Work collaboratively with other internal teams, as well as the Leadership Team, to provide employee communications support, and counsel on employee presentations, content and delivery.
- Help assess internal communications needs and efficiency (surveys, focus groups) and help foster both one-way and two-way communications.
- Actively participate and lead the planning for corporate events such as the Quarterly town hall, and all other internal-focused employee engagements
- Develop and create engaging content for D2L's Spark (employee intranet) and several internal distribution channels, including weekly banner content and corporate and executive announcements
- Work with the Director on M&A and integration communication activities, including collaborating with external and internal communication leads, assisting with content creation and review and overall program management.
- Develop and distribute a weekly internal newsletter
- Actively participate in the brainstorming of content for external channels by identifying opportunities to leverage internal news, announcements, and initiatives to reinforce the D2L brand

**Competencies (What you'll bring to the role)**:

- Positive attitude and a high degree of flexibility, resourcefulness, energy and creativity
- Ability to understand complex ideas and communicate them in a simple, concise language
- Ability to work effectively and with tact in highly confidential and sensitive tasks.
- Able to meet extremely tight deadlines and work under pressure
- Attention to detail
- Strong analytical and research skills

**Skills**
- Exceptional written and verbal communication skills
- Strong copy-editing skills (fact-checking, grammar, punctuation)
- Microsoft Office (Word, Outlook, Excel, PowerPoint); experience with Microsoft Teams and SharePoint is also an asset
- Possess technical skills and savviness as a core skill

**D2L Leadership Competencies**
- **Leads by Example** with personal and professional integrity, high accountability, and say/do ratio
- **Boundaryless** collaboration and influence skills both within team, peer group and broader organization. Effective communicator with a proven track record of
- **Delivers Awesome Outcomes**: Strategic mindset and business acumen, with strong prioritization skills and a focus on organizational outcomes vs. team tasks. Effective problem solver, able to achieve results individually and through others, in fast paced, deadline-driven environments.
- **Talent Magnet**: Talent-focused leader, with demonstrated ability to coach, build and lead a high performing, diverse team.
- **Better, Smarter, Faster**: An agile learner, with a growth mindset, attention to detail and organizational skills. An operationally minded leader, with a focus on continuous improvement and innovation.
- **Wins Hearts and Minds**: An effective communicator, with the ability to connect the why and the what. A change agent, with proven delegation, motivation, and team building skills

**Skills and Recommended Experience**:

- University or college degree in English, Communications, Public Relations or related degree/certificate program preferred
- 3-5+ years of experience in a communications or similar role
- This is a

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