Ads Level 5
6 months ago
**RESPONSIBILITIES**:
Working within the Colleague student information system, the incumbent will:
- Update relevant admission decision fields in the student information system
- Prepare and generate admissions decisions to students through established management communications procedures
- Accurately and efficiently enter data and review both demographic and academic grade entry for admission purposes
- Provide students, Faculty and staff with exceptional service by addressing all queries in a timely manner
- Support applicant query requests through accurate, timely, and professional communication in-person, electronically, and via telephone
- Work collaboratively with staff in the Registrar's Office and Enrolment Services to provide solutions to workflow questions
- Provide support to all areas of the Registrar’s Office and Enrolment Services
- Work collaboratively and respect equity, diversity, and inclusion for students, faculty, staff, and community members at all times
- Ensure admissions policies are adhered to and that sensitive and confidential applicants and other information is maintained in a professional manner
**QUALIFICATIONS**:
- Successful completion of Grade 12
- Post-secondary education in an administrative assistant program with two-year related experience, or an equivalent combination of training and experience
- Ability to work in a team environment, as well as independently with mínimal supervision
- Ability to establish priorities, multi-task and work under pressure to deliver exceptional service
- Possession of strong analytical and problem-solving abilities
- Understanding of and adherence to a structured, solution driven workflow process
- Attention to detail and system savvy
- Adherence to confidentiality requirements
- Demonstrated verbal and written communication skills, particularly in delivering client services
- Demonstrated understanding of the importance of ethical standards of integrity, fairness, and confidentiality
- Culturally competent communication and cross-cultural understanding- Ability to work well within a team environment, as well as independently, and able to demonstrate flexibility, adaptability, energy, and positivity in their work
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