Head of People and Culture

8 months ago


Toronto, Canada Dhyana Cleaning Full time

**Head of People & Culture**

Are you looking to play a pivotal role in growing a company? Interested in Emotional Intelligence and leadership development? We might be the opportunity you’ve been searching for

**Who We Are**

We are Dhyana Cleaning; a cleaning company with a twist. We see cleaning as the ideal training ground for leadership development. We’re passionate about creating the best jobs possible for every member of our team. Whether you’re a Cleaning Operator or Office Manager, we want you to love your job at Dhyana Cleaning.

We’re a business that caters to deep human needs, aiming to become a potent force for wellness, in our own lives and those of our customers. When cleaning is approached with loving kindness, a beginner's mind and the intention for more self-awareness, we reveal the beauty of the spaces we clean as well as within ourselves.

We’re a tiny but mighty team and are looking for someone with a mindset and orientation focused on optimism and service. Someone who can bring our unique approach to cleaning to the world, by growing leadership skills within our team of cleaners. And in doing so, redefine the cleaning industry and the impact it can have on both client and cleaners’ well-being.

**Who You Are**

You thrive working on a lean team with a lot of autonomy, and you’re willing to do what it takes to get the job done well. You’re entrepreneurial, resourceful, hardworking, and committed to making a difference at this company and in this world.

If you have an entrepreneurial mindset and experience within an HR and/or People Management position; if you are someone who can hit-the-ground-running, work flexibly, with the ability to multi-task competing priorities, then come join the team

***

In both a strategic and operational role, the Head of People & Culture will report to the CEO and assume a critical position in developing business & HR strategies to proactively support the organization’s overall strategy, goals, mission, and principles. As a senior leader, he/she will support other leaders in identifying the skills, talent, and positions needed by the organization as Dhyana Cleaning redefines the cleaning industry. The Head of People & Culture will also manage the implementation of the HR processes and programs necessary to support a culture and office space that embodies and represents the principles by which we operate.

**Objectives of People & Culture at Dhyana Cleaning**
- Attract people with a Spirit To Serve to work with Dhyana Cleaning
- Cultivate and promote a workplace that clears the way for our employees to do their best work
- Create community among our teams by fostering understanding, empathy and of course, fun
- Bring the best out people through the belief of caring personally and challenging directly
- Foster a culture that is grounded in our core principles and comes to life throughout the employee life-cycle

**ROLE RESPONSIBILITIES**

**Human Resources Management**
- Develop, drive, and manage a wide range of People & Culture functions (recruitment, on-boarding, learning and development, performance management, employee engagement, and change management)
- Implement and support world-class People programs and policies with the dual objectives of aligning practices with our culture and principles, while also ensuring that the organization is compliant with all relevant employment legislation
- Partner with leadership to advise on HR strategy, the people implications in business plans, and everyday people management

**Employee Experience & Engagement**
- Represent Dhyana Cleaning at industry events as a Dhyana Cleaning brand ambassador
- Champion our on-boarding and new hire orientation experience, ensuring a deep understanding of the business, company culture, principles and our best practices
- Lead the charge on creating and maintaining an office space that fosters productivity, positivity, and engagement in the workplace
- Deploy cutting-edge employee engagement practices based on an ongoing knowledge of trends in the marketplace, including blended learning best practices
- Oversee the employee engagement survey process from concept to close and drive initiatives for improvement based on the results

**Performance Management**
- Communicate and manage an ongoing, effective performance feedback process that is grounded in radical candor
- Support managers on effective feedback techniques, fostering an environment of transparency and psychological safety
- Provide advice and counsel to managers (both proactively and reactively), and work directly with managers and employees to assist them in resolving issues

**Learning and Development**
- Implement and drive programs and processes to develop needed skills, knowledge, and experience, and plan for successors to key roles
- Create and foster a continuous learning environment that challenges and engages Dhyana Cleaning’s workforce
- Support the development of our Employee learning s



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