Operations Coordinator

2 months ago


Mississauga, Canada MarketinGROW Full time

We are currently hiring an Operations Coordinator for a short-term contract for our Mississauga Team. As an Operations Coordinator you will oversee rental counter and administration to ensure streamlined and customer focused operations day to day. This position is also responsible for all yard activities including the check-in and check-out of trailers.
- Oversee the trailer check-in and check-out and ensure received equipment is appropriately checked and documented
- Inspect trailers on an ongoing basis in order to determine if service and/or repair are required
- Maintain and document on site inventories of trailers and communicate findings to Operations team on daily basis
- Answer telephone inquiries from customers/sales/operations team regarding trailer inventory and receive and enter orders
- Follow-up on customer inquiries regarding equipment rentals and leasing, rental fees, policies and procedures
- Process new rentals into the Internal System, and process all documentation (e.g., Rental contracts)
- Dispatch trailers to customers
- Provide information about rental items, such as availability, operation or description of trailers to customers and internal staff through review of the STAT and RES reports, checking all regions for availability as required
- Prepare rental forms, obtaining customer signature, Driver's License # and other information on an on-going basis.
- Operate as front desk (answering phones) during hours when admin is not available

**Job Requirements**
- Strong customer service skills
- Ability to prioritize and multi-task
- Self-motivated, able to work independently and achieve outcomes in a fast-paced environment
- Excellent organizational skills

**Ref #3684**

**Job Types**: Full-time, Fixed term contract

**Salary**: $20.00 per hour

Schedule:

- Monday to Friday

Work Location: One location


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