Operations Manager

2 weeks ago


Kanata, Canada Vykon Supplements Full time

Vykon Supplements is a fast-growing company based in Kanata, ON. We are currently seeking an Operations Manager to join our team. This position will be responsible for the day-to-day operations of the company.

**Duties and Responsibilities**:

- Manage and oversee the daily operations of the company. Including reviewing and approving custom supplement labels, and other information.
- Act as the team lead for our customer support team.
- Work with customers to ensure that all orders are fulfilled accurately and on time.
- Ensure that all customer orders are shipped in a timely manner.
- Main communicator with our laboratory / manufacturing team.
- Works with Director of Operations to approve schedules for employees.
- Communicate on the day-to-day activities of the lab facility, including weekly inventory, and shipping.
- Perform general administrative duties such as verifying and updating records, filing documents, answering phone calls, etc.
- Quarterly reviews of sales opportunities for the company.
- Support for implementing new policies and procedures.
- Some human resources duties, including new employee onboarding.

**Required Skills**:

- Strong organizational skills with a proven ability to manage multiple priorities simultaneously with a very high degree of attention to detail.
- Excellent communication skills both written and verbal, both in person and on the phone.
- Strong interpersonal skills both written and verbal, both within the organization and with customers or vendors.
- Minimum 5 years of management experience.
- Microsoft office experience is a must.
- Ability to work in a fast-paced environment with strong problem solving abilities.
- Ability to work well under pressure as well as under deadlines.
- Self-motivated with an ability to work independently as well as part of a team.

**Job Types**: Full-time, Permanent

**Salary**: $25.00-$40.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Kanata, ON K2K 3G5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

Application deadline: 2023-08-14
Expected start date: 2023-08-21


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