Property & Housing Manager

2 months ago

Kanata, Canada Lao Village Housing Co-operative Full time

**COMPANY DESCRIPTION**

We are a non-profit housing co-operative that has been providing affordable housing to its members since 1994. Our 84 units consist of 2, 3, & 4 bedroom units - 4 accessible units. We are located in the Bridlewood/Emerald Meadows neighbourhood of Kanata South near schools and retail stores & services.

**JOB RESPONSIBILITIES**
- be responsible for the overall administration & management of the co-op
- provide professional and high-quality customer service
- be a team player & work with the Board of Directors, Committees, Members, and other Stakeholders
- be accountable to the elected board of directors
- carry out policies and procedures of the co-op
- promote Cooperative Principles within the community
- foster shared responsibility & democratic governance of the Co-op

**Office Administration**
- manage day to day tasks/projects
- complete tasks/projects within designated time frame
- maintain a filing system
- update files of members & vendors regularly
- handle deliveries and mail
- monitor & order office supplies
- prepare & distribute notices/letter to relevant parties
- keep track of community room bookings
- keep track of assigned parking spots
- follow co-op’s policies, procedures, & by-laws
- adhere to confidentiality and privacy protocols

**Financial Management**
- record all deposits and expenses in accounting system
- determine housing charges annually
- process RGI & subsidy calculations annually
- control the petty cash system
- ensure receivables are being collected
- ensure payables are being paid
- assist with audit preparation

**Unit Allocation**
- fill vacancies in an efficient manner
- maintain external, internal and subsidy waiting lists
- relay information to prospective members/tenants
- prepare information & materials for interviews
- coordinate move-out and move-in
- process move requests
- process termination of membership/tenancy

**Maintenance / Building Management**
- prioritize & process all maintenance work-orders
- arrange yearly unit inspections
- contact approved contractors/vendors
- obtain quotes from companies, as needed
- arrange access with residents
- keep record of work completed

**Board of Directors**
- assist in setting yearly goals
- help make informed decisions
- undertake any necessary research
- prepare & send meeting packages
- attend monthly board meeting(s) & take minutes
- be the point of contact between the board and members

**Members/Tenants**
- provide important information to new members
- maintain a professional relationship with members
- handle complaints in accordance with the co-op's by-laws & regulations
- prepare & send member meeting packages
- attend yearly members meeting(s) & take minutes
- inform members of available resources to them

**Community Development**
- promote the concept of cooperative living
- encourage members to volunteer in their community
- support committees, clubs and initiatives
- help plan & organize community events
- foster communication between the board, committees and members.
- network with other stakeholders, such as other housing co-ops, co-operative associations, community partners, and governmental agencies

**SKILLS**
- written & verbal communication in English, bilingualism is an asset
- computer literacy & word processing software
- online communication software, website & social media knowledge an asset
- maintenance administration
- financial administration
- self-management: motivated, independent, reliable, trustworthy
- time management: ability to prioritize, be efficient, be organized
- analytical: problem solver & critical thinker, resourceful
- detail oriented
- multi-tasking: flexible & adaptable
- interpersonal skills
- conflict management

**QUALIFICATIONS**
- Post-Secondary education in a related field or experience in a related industry
- 2 years of management & administration experience
- 1 year of financial management experience
- Teamwork experience
- Familiar with Co-operative Housing / Non-profit Property Management, provincial housing cooperative an asset
- Familiar or willing to learn about:

- _The Co-operative Corporations Act_
- _Housing Provider Service Agreement_
- _Canadian Human Rights Act_
- _Ontario Human Rights Code_
- _Privacy Laws (Federal and Provincial)_
- _Landlord and Tenant Board_
- _other federal and provincial regulations related to cooperative housing_
- Be able to travel within the immediate vicinity to run errands
- Have a police background check

This position offers a competitive salary starting at $45,000 +, commensurate with skills & qualifications, plus benefits. Position is **available to start as soon as possible**.

**Job Types**: Full-time, Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evenings
- Monday to Friday
- On call

COVID-19 considerations:
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