Reception/administrative Assistant

6 months ago


Markham, Canada CBT Wellness & Virtual Services Full time

This is a casual, part-time position that is 100% virtual.

Weekend availability is required,.

**To succeed in this role**:
You will rock this role if you possess excellent communication skills, patience, customer service and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You must also have a passion for helping others as you will be communicating with our clients and be technologically savvy.

**Qualifications**:

- 2-3 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk)
- Psychology undergraduate/graduate students and graduates are welcome as long as you have experience with admin assistant/customer service roles

**Responsibilities**
- Supporting psychotherapists, social workers, naturopathic doctors and registered dietitians with client bookings, payments, administrating forms
- Maintaining Quality Assurance (following up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)
- Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure
- Strong communication skills
- Ability to communicate professionally and compassionately with patience, particularly when dealing with challenging clients
- Confidence to share ideas and constructive criticism to help us grow
- Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
- Tech savvy (familiarity with Jane app is a bonus)
- An appetite for innovation and simplicity who is highly process oriented
- Working autonomously comes easy to you but you also love collaborating with a talented team
- Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Windows in a work environment
- Knowledge of Jane app scheduling software is an asset

**Application Process**:
In addition to submitting a resume and cover letter:

- Answer all of the questions

We thank all applicants for their interests: Only those under consideration will be contacted.

**Job Type**: Casual

**Salary**: From $18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

Application question(s):

- When would you be available to start?
- What are your preferred shifts? How many hours are you hoping for per week?
- What is your highest level of education?
- Please clearly dictate your administrative/client care/customer service experience.
- Do you have experience with Jane app? Please explain.
- What is your availability? (Mornings, afternoons, evenings, weekdays, weekends). Please indicate all that you are available for.

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person



  • Markham, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking an Office Reception and Administrative Assistant to join our team in Markham, Canada. As a key member of our team, you will be responsible for managing incoming calls, scheduling appointments, and maintaining the reception area to ensure a positive experience for our clients.Key Responsibilities:Answer and direct incoming phone calls to the...


  • Markham, Canada Bandali-Zayed Chiropractic Corporation Full time

    Job Description: Administrative Assistant **Duties**: - Provide administrative support to ensure efficient operation of the office - Answer and direct phone calls, take messages, and respond to inquiries - Act as a personal assistant to the manager by scheduling appointments, managing calendars, and making travel arrangements - Perform clerical tasks such...


  • Markham, Canada John & Jenny Health Inc. Full time

    **Responsibilities**: - greet patient and client reception, - billing, file sorting, copying, data inputting, office work - simple cleaning - help with office administration **Desired experience/skills**: - at least 1-yr work experience in reception or office assistance - previous experience in medical offices preferred, but not required - ability to...


  • Markham, Canada John & Jenny Health Inc. Full time

    **Responsibilities**: - greet patient and client reception, - billing, file sorting, copying, data inputting, office work - simple cleaning - help with office administration **Desired experience/skills**: - at least 1-yr work experience in reception or office assistance - previous experience in medical offices preferred, but not required - ability to...


  • Markham, Canada The Renovators of Canada Full time

    '''Responsibilities:''' - Provide administrative support to the office staff and management team - Answer phone calls, take messages, and route calls to appropriate team members - Schedule appointments and maintain calendars for multiple individuals - Manage and organize office files, documents, and records - Perform data entry tasks and maintain accurate...


  • Markham, Canada Kinark Child & Family Services Full time

    **Job Description**: We are currently seeking a customer service-oriented individual to fill an Administrative Assistant position reporting to the Administration Manager of Autism Services. In the role of Administrative Assistant, you will be responsible for providing administrative support to the program which includes scheduling, coordinating event...


  • Markham, Canada Mon Sheong Foundation Full time

    **Position Summary** Reporting to the Assistant Manager, Private Care, the incumbent must provide assistance to the daily operations of Private Care, as well as perform office administrative and reception duties. **Main Duties** - Act as the first point of contact for visitors and perform reception duties; - Complete the resident check-in process and...


  • Markham, Canada MNP Full time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Administration team as an Administrative Assistant. This diverse team of professionals directly contributes to the success of the firm by supporting...


  • Markham, Canada Luxury Homes World Inc. Brokerage Full time

    Job Overview: **Responsibilities**: Front Desk Management: Greet and welcome clients and visitors in a professional manner. Answer, screen, and direct phone calls appropriately. Maintain a tidy and organized reception area. Administrative Support: Assist real estate agents and brokers with administrative tasks. Prepare, proofread, and edit...


  • Markham, Canada Unionville College Full time

    Unionville College is searching for an Administrative Assistant who is interested in working at an exciting and dynamic environment that offers a challenging pace, involving multi-tasking and supporting a variety of executive administrative functions, are suitable for this position. This position reports directly to the Administrator, and is responsible for...


  • Markham, Canada Luxury Homes World Inc. Brokerage Full time

    Job Overview: **Responsibilities**: Front Desk Management: Greet and welcome clients and visitors in a professional manner. Answer, screen, and direct phone calls appropriately. Maintain a tidy and organized reception area. Administrative Support: Assist real estate agents and brokers with administrative tasks. Prepare, proofread, and edit...


  • Markham, Canada Chisholm Fleming & Associates Full time

    Are you looking to start a career where you can make a difference every day? At CFA, we believe hiring the right people is about creating opportunities for you. Here’s why you should consider CFA: **Why Join Us?** - **Welcoming Environment**:We’re all about collaboration, creativity, and a positive workplace culture where everyone feels valued. - **Room...


  • Markham, Canada Infiniti Strings, School of Music Full time

    Join our dynamic team at a music school and a music instrument retail store where you'll play a pivotal role in our administrative operations. We're looking for someone who can handle various tasks, including reception duties, with ease and professionalism. **Requirements**: - A music degree, or equivalent background, in violin or cello a plus - At least 1...


  • Markham, Canada MNP Full time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Administration team as an Administrative Assistant. This diverse team of professionals directly contributes to the success of the firm by supporting...


  • Markham, Canada Teamrecruiter.com Full time

    Job Description Teamrecruiter.com is a provider of staffing and recruitment services to Fortune 500 and emerging growth companies. Our business model provides flexible, consistent and creative solutions to our clients' critical recruitment needs. We work on a two-tiered system of Account Managers and Recruitment Specialists. Teamrecruiter.com is...


  • Markham, Canada wd swim Full time

    We are searching for Administrative Assistant to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to WD Swim School students and parents, prospective students and guests, ensuring an exceptional “Judgement Free” member experience! Some of your responsibilities will include: -...


  • Markham, Canada wd swim Full time

    We are searching for Administrative Assistant to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to WD Swim School students and parents, prospective students and guests, ensuring an exceptional “Judgement Free” member experience! Some of your responsibilities will include: -...


  • Markham, Canada Infiniti Strings, School of Music Full time

    Join our dynamic team at a music school and a music instrument retail store where you'll play a pivotal role in our administrative operations. We're looking for someone who can handle various tasks, including reception duties, with ease and professionalism. **Requirements**: - A music degree, or equivalent background, in violin or cello a plus - At least 1...


  • Markham, Canada MNP Full time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Administration team as an Administrative Assistant. This diverse team of professionals directly contributes to the success of the firm by...


  • Markham, Canada CBT Wellness & Virtual Services Full time

    This is a casual, part-time position that is 100% virtual. **To succeed in this role**: You will rock this role if you possess excellent communication skills, customer service and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an...