Community Engagement Coordinator

6 months ago

Vancouver, Canada The Salvation Army Full time

The Community Engagement Coordinator represents Belkin Communities of Hope to the wider community through the volunteer program, community events, fundraising, and external communications. Their primary responsibility is the oversight of Belkin Communities of Hope community engagement program. They plan, direct, monitor, and coordinate multiple programs simultaneously within a large social services facility setting. They also coordinate Belkin Communities of Hope public engagement through events and external communication, both virtually and in-person, in collaboration with the Director of Community Development.

**Hours**:

- Full time, 40 hours per week
- Tuesdays to Saturdays (Shift timing and exact days to be determined)
- 1 Vacancy

**KEY RESPONSIBILITIES**:
**Community Engagement**
- Coordinates the planning, content creation, and deployment of Belkin Communities of Hope newsletters, social media, and website.
- Coordinates the planning and execution of fundraising initiatives
- Works with program management in the promotion and marketing of Belkin Communities of Hope programs within the community
- Coordinates Belkin Communities of Hope participation in public community events such as health clinics, community fairs, etc.
- Leads the planning and execution for all seasonal community engagement events, including Easter, Thanksgiving, and Christmas
- Administers Belkin Communities of Hope practicum student program; liaises with post-secondary institutions to arrange partnership agreements; collaborates with managers to support department programs
- To be an integral member of the Occupational Health and Safety Committee and to actively participate in OHS meetings and coordinating safety initiatives
- Foster and maintain a positive relationship with event participants and partners

**Volunteer Coordination**
- Coordinates Belkin Communities of Hope’s volunteer program
- Serves as first point of contact for all past, present, and future individual volunteers, group volunteers, and practicum students
- Develops, reviews, and maintains volunteer records, using a web-based database; ensures confidentiality of client and volunteer information
- Contributes to development, promotes, and facilitates a diverse portfolio of ongoing and event-based volunteer roles for individual and group volunteers
- Collaborates with managers and front-line staff to design new volunteer roles that are appropriate for volunteers, support the mission, and adhere to collective agreements
- Maintains and expands an ongoing volunteer recruitment program, including screening, interviewing and selecting new applicants
- Coordinates the Criminal Record Review Program for volunteers; ensures all new volunteers are screened through the CRRP; ensures all long-term volunteers renew their CRRP clearance every five years
- Provides a general screening and orientation for all new individual volunteers, including mandatory training modules; collaborates with managers and front-line staff to provide role-specific orientation and training as needed
- Coordinates the schedules for all volunteer opportunities
- Works with the Community Council and/or other partners to identify, promote, and deliver skilled volunteer and group volunteer opportunities
- Plans recognition activities for National Volunteer Week and/or International Volunteer Day; ensures volunteers are recognized throughout the year
- Maintains accurate statistics on the volunteer program; submits monthly SAMIS reports and other reporting as needed
- Ensures program policies and procedures are accurate and up to date; monitors adherence to all policies and procedures which guide volunteer involvement
- Creates and maintains list of reports required for health and safety compliance purposes.
- Supports external reporting requests as needed.
- Develops, plans, coordinates and implements professional development training for managers and front-line staff. For example, First Aid Training, Non-Violent Crisis Intervention, etc.

**Fundraising**
- Targets, reaches out to, and develops relationships with new potential donors (individuals, businesses, organizations, etc.) seeking to gain financial support for Belkin Communities of Hope
- Builds the donor base through following up on initial contacts and general leads of various kinds, including reaching out to past event participants
- Cultivates relationships with current donors through visits and general correspondence, seeking to gain further commitment and increase their financial support of Belkin Communities of Hope
- Develops newsletters, promotional materials, annual fundraising and other media and fundraising appeal related materials
- Makes presentations to businesses, community groups, service clubs, schools, churches
- Organizes and promotes all other Belkin Communities of Hope fundraising events and fundraising focused projects

The Community Engagement Coordinator may perform other work-related duties as assigned by the Directo

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