Administrative Assistant

2 weeks ago

North York, Canada Canadian Mental Health Association Toronto Branch Full time

**Administrative Assistant** - **West Assertive Community Treatment Team (ACTT) (Full Time Permanent)**:
**The Role and Opportunity**:
The Canadian Mental Health Association is looking for a Administrative Assistant for the Assertive Community Treatment Team, West Team (ACTT). The Assertive Community Treatment Team (ACT) is a multidisciplinary team providing community-based support, rehabilitation and treatment for people living with mental illness. The team is based out of CMHA Toronto - Lawrence Site. Services are provided in the community and focus on stabilization, community integration, quality of life and recovery from mental illness

Canadian Mental Health Association (CMHA) is the most established and extensive community mental health organization in Canada. We identify and respond to Canada’s most pressing mental health priorities. At the national level, we push for nationwide system and policy change. At the community level, millions of people in Canada rely on CMHA’s extensive grassroots presence. Since 1918, CMHA has grown to provide mental health services and supports across Canada in over 330 communities. CMHA Toronto was, established in 1953. CMHA Toronto proudly provides services to over 10,000 clients per year, in 31 programs at 13 locations across the City of Toronto. Our services are delivered by a passionate and diverse team. Join us in providing high quality mental health and addictions services, advocating for a better mental health system, and providing education and mental health supports to clients across Toronto.

RESPONSIBILITIES
- Reporting to the Program Manager of West ACTT, the Administrative Assistant will work in a fast paced environment to provide administrative support to the ACT clinical team. These supports will include organizing, coordinating, and monitoring operations of the ACT Team. As well as receiving calls and responding to office walk-ins, triaging and coordinating communication between the team and individuals. The Administrative Assistant will also be required to activity participate in the daily team meeting, assisting with organizational record-keeping and scheduling activities. The role will also include ad hoc administrative duties within the agency as needed.

The Administrative Assistant will be managing medical records, and coordinating receipt of medical records and utilizing information systems, including inputting data and documents. While doing so they will have to ensure to protect patients’ rights by maintaining confidentiality of medical and, personal information. The individual will be required to run timely reports on date to track team performance and maintain accounting and budget records for program expenditures.

The role will also require the Administrative Assistant to use good judgement in assessing difficult situations and a willingness to increase and build upon knowledge about mental health issues as part of an approach that is respectful and sensitive to the clients and families of the West ACTT program.

SKILLS YOU BRING

WHY CHOOSE CMHA TORONTO?

If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-life balance. Our benefits include:

- Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
- Comprehensive Group Health Insurance - Health, Dental, Vision, Paramedicals
- Short-term and Long-term Disability programs and life insurance to protect your income upon illness or injury
- Work-life balance and flexibility - to ensure you have time for the things that matter to you
- Annual Professional Development Funding for career learning and advancement
- Work with like-minded, passionate individuals and make an impact on mental health service delivery
- Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

**Salary: $38,880 - $48,225**

CMHA Toronto is committed to promoting a workplace culture of inclusion, openness, mutual respect, and a ‘no blame and accountable’ environment. Our staff report that they value the flexibility in work schedules and the work-life balance CMHA Toronto encourages. They appreciate the training and development opportunities provided to staff and the encouragement for continuous learning. Staff often comment on the sense of family and personal support that exists throughout the organization.

_ If you are contacted by our offices regarding a job opportunity, please advise prior to the interview should you require any accommodation._

**_

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