Clinic Office Manager

5 months ago


Vancouver, Canada Westcoast Naturopathic Clinic Full time

Schedule is approximately 29 hours per week from Wednesday - Saturday. **MUST** be available to work Wednesday - Saturdays.

**Qualities and skills best suited for this position include but are not limited to**:

- Customer service - you are the face of our business (hospitality experience is a huge benefit)
- Trustworthy and responsible
- Professional and accountable
- Self-starter, highly motivated and able to manage time without a lot of supervision
- Knowledgeable and eager to learn
- Able to multi-task

**Experience and/or knowledge for this position should include**:

- Customer service - the importance of your personal skills cannot be understated
- Knowledge of Naturopathic Medicine/ Health and Wellness
- Proficient computer and social media skills along with the ability to troubleshoot minor IT problems and update social media platforms
- Experience using Quickbooks is an asset
- History of operating a multi-line phone system
- Proficient in MS office (specifically Word, Excel, and One Note)

**Responsibilities will include, but are not limited to**:

- Providing quality customer service to patient
- Answer all phone calls in a kind manner
- Booking patients in, and reminding them of their appointments
- Entering patient invoices and vendor bills in Quickbooks
- Placing and receiving clinic orders, as well as product shipment to our patients
- Maintaining tidiness of the clinic
- General computer software troubleshooting
- Assisting in the updates of social media platforms
- Knowledge and/or experience in this field is preferred, but not required. We are looking for someone who is friendly, organized and motivated who can multitask while contributing to the smooth operation of a busy, growing clinic.

Compensation varies between $18-$22 /hour depending on experience.

**Salary**
$18.00-$22.00 per hour

**Schedule**:
5-8 Hour Shift. **MUST** be available to work Wednesdays - Saturdays. Schedule is fixed.

**Ability to commute/relocate**:
Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:
Customer service: 1 year (preferred)

**Job Type**: Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 29 per week

**Benefits**:

- Wellness program

Work Location: In person


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